I enjoyed a very positive experience
Sam was very cordial and also very informative in explaining extra service needed
5/14/2024
Lashonda V. VERIFIED CUSTOMER
Joe is amazing. Very , knowledgeable, kind, courteous and funny!
5/14/2024
Julie H. VERIFIED CUSTOMER
Sam was very professional!!
5/14/2024
David G. VERIFIED CUSTOMER
Very courteous and delivered as promised with respect to timing. Sam reached out to me to schedule service too…
5/14/2024
Yesenia J. VERIFIED CUSTOMER
Rodney porter provided me with exceeding customer service and he also did not made me feel rushed and made sureI understood everything that was being done to my car or what I was signing very pleasant experience for my first oil change in my car. I have had him before with a different car. He has always has an excellent customer service attitude.
5/13/2024
David O. VERIFIED CUSTOMER
Rodney is an excellent service advisor.
5/11/2024
Michael L. VERIFIED CUSTOMER
My experience at Honda is always the best.
5/11/2024
Amanda N. VERIFIED CUSTOMER
This was by far the worst appointment I have ever had with the Kenosha Honda location.
1. Kevin was ill equipped with the knowledge required to effectively complete his job.
2. Kevin was beyond rude. He spoke down to me as the customer. I am baffled that Honda prides themselves on “quality service” when that was something I did not experience at this appointment.
3. The guy that worked on my car spilled a bunch of windshield wiper fluid IN my car. I watched him do it. He then forgot to put the lid back on to the same fluid.
4. There were a handful of times when I happened to peek into the workshop and there were a handful of employees that were horse playing and acting in appropriate around vehicles and tools in the workshop.
5. I witnessed a tech sit in a clients vehicle and actively hit a vape pen and then get out and hand the keys to that client.
Overall very unprofessional start to finish
5/11/2024
Susan K. VERIFIED CUSTOMER
Samuel was very polite and checked everything thoroughly. He thanked me for my business. He gave my good advice about what my car needs in the future. Best of all, he did not treat me like a “dumb” woman! Thank you!
5/11/2024
Chad N. VERIFIED CUSTOMER
Appreciated the support from the team to quickly get my car in to repair the tire. It started with the first call and the recommendation to use Jansen’s tow service to bring the car in. The professionalism, care and honest communication was appreciated throughout the process. Thanks.
5/10/2024
Lennon M. VERIFIED CUSTOMER
Joe was helpful and expedited the process. Smooth, simple, and fast.
5/10/2024
Richard J. VERIFIED CUSTOMER
Joe is a real gentleman. He’s a credit to your company. He’s always nice Pleasant informative about what service I might need credit. Thank you.
5/9/2024
Stephen V. VERIFIED CUSTOMER
Thank Honda of Kenosha and Joe V. Always great service and peace of mind.
5/9/2024
James. F. VERIFIED CUSTOMER
Sam is very professional, friendly and a pleasure to do business with.
5/8/2024
Garrick S. VERIFIED CUSTOMER
Job well done ????
5/8/2024
Linda H. VERIFIED CUSTOMER
Your reps always do a super job. No complaints!
5/8/2024
Carolyn S. VERIFIED CUSTOMER
Very prompt and helpful service.
5/8/2024
Michael L. VERIFIED CUSTOMER
Joe communicated well. Had the autobutler dine, van looked great.snuck in an unscheduled oil change. Very accomodating.
5/7/2024
Gregg S. VERIFIED CUSTOMER
Joe was fantastic! Super nice and chill. Great person to have helping me out
5/7/2024
Grant C. VERIFIED CUSTOMER
The service was great. Customer interaction great. A picky note that does not reflect on Sam, there was still dirt inside the rim of the wheels. Other than that the car looks fantastic. I would also say the placing AutoButler stickers inside the window of the vehicle without asking struck me odd.