The vehicle needed to be there for several days for repair and Rodney did an excellent job of keeping me informed hhow things were progressing. First time I dealt with Rodney and as a customer was highly satisfied.
8/26/2021
James C. VERIFIED CUSTOMER
Great Service!
8/26/2021
Raymond S. VERIFIED CUSTOMER
Joe has always provided me with great service, reasonable options and ideas for good care of my vehicle. He also helps me anticipate options to consider in the coming months. Now on my second CRV he has helped make me a Honda fan.
8/24/2021
Yajaira C. VERIFIED CUSTOMER
Great service by Joe.
8/23/2021
John Y. VERIFIED CUSTOMER
Always enjoyed Joe’s up-front honesty.
8/23/2021
Veronica M. VERIFIED CUSTOMER
Very quick service and Joe was very helpful and personable.
8/23/2021
Mark K. VERIFIED CUSTOMER
I received excellent service from Sam. I spent several days fighting a case with Honda of NA and Sam was very patient and professional at all times. I was infuriated that I had to pay a diagnostic charge for a problem that was Honda’s fault and had already been diagnosed by my own mechanic. That was not a problem with Sam though. That was Todd.
8/21/2021
Jennifer L. VERIFIED CUSTOMER
Kenosha Honda is good to their customers
8/21/2021
Lou L. VERIFIED CUSTOMER
Joe Valente was great to work with.
8/20/2021
Ken C. VERIFIED CUSTOMER
All y'all did a super job!
8/20/2021
James C. VERIFIED CUSTOMER
Rodney Porter did an outstanding job in taking care of my needs. Because of him you my dealer has earned my business moving forward.
8/19/2021
Nichelle B. VERIFIED CUSTOMER
Sam was wonderful! Usually I feel pushed to get services onto car that aren’t necessary but With Sam I didn’t. He had great communication and was kind and pleasant to work with!
8/19/2021
Fay K. VERIFIED CUSTOMER
Good experience
8/19/2021
Brian S. VERIFIED CUSTOMER
I was told that my AC was recharged while they are waiting for a new compressor to come in. It was not done and I am very dissatisfied. This is a warranty issue. I should have been offered a vehicle to drive until mine can be fixed. I don’t know if I will purchase another vehicle from you. The vehicle was not cleaned up after service (plastic on the seat and paper on the floor) either and I had to search the lot for my car.
8/19/2021
Greg B. VERIFIED CUSTOMER
I bring my truck in every 6 months for auto butler and required service. Several months ago I called regarding a roof molding that kept loosening up. I was advised there was a TSB concerning that and it would be taken care of at my next appointment. I was under the impression that this was a defective design and the upgrade would be at no cost. Day of service I learned too things. First and worst is it does not appear to be covered (although nobody has answered if this is covered by the extended warranty I purchased). Second (and maybe a good thing) the part was not there and would need to be ordered. I guess even if I wanted it done it would mean a return trip (100 miles and 3 or more hours of my time). Had I known this was so expensive I would have tried securing it myself but that won’t happen any more since it has now come off and is who knows where. Not happy to say the least. Not happy and feel misled on this whole thing.
8/17/2021
Mary S. VERIFIED CUSTOMER
Actually Joe handled personal communication with me at Honda.
And, he did a nice job. Sam may have called me.
8/16/2021
Patricia B. VERIFIED CUSTOMER
Joe V has always taken very good care of my vehicle. I appreciate the great service from Joe V. And Honda.
8/14/2021
Barry M. VERIFIED CUSTOMER
Professional treatment by staff
8/13/2021
Brad R. VERIFIED CUSTOMER
Car was not washed. Back seat was left down and jammed into the front seat. Steering wheel changed. Rear view mirror covered in greasy finger prints. My sweatshirt and hat were knocked down and left on the floorboard and disheveled. Radio was set to XM and turned up loud.