Sam is an excellent tech. Pilot was finished earlier than expected. Car was clean. Courtesy drivers were professional and friendly.
7/26/2023
Mark S. VERIFIED CUSTOMER
Joe was helpful as always.
7/26/2023
Audwin S. VERIFIED CUSTOMER
Was all good the time given was respected
7/26/2023
Selia Z. VERIFIED CUSTOMER
Always delightful customer service with Joe
7/26/2023
Anna S. VERIFIED CUSTOMER
Joe Valente has always gave the best customer service by far from any other rep. Joe scores 110% with following 1. The Analytical · 2. The Amiable ·3. The Expressive ·The Driver in customer service. I have seen it while waiting for my car to be done. Joe's skills need to be seen by others for learning experience. Joe you rock!
7/25/2023
Janice S. VERIFIED CUSTOMER
Joe is always good. It looks out for the best deals for me and the best service.
7/24/2023
Loretta F. VERIFIED CUSTOMER
Well satisfied with work done in a timely manet
7/22/2023
Connie S. VERIFIED CUSTOMER
Joe was great very informative .
7/22/2023
Colleen H. VERIFIED CUSTOMER
I give todays service 20 out of 10 stars. Sam and Oliver are absolutely stellar. I’ve been having an issue for over a year now and took it to Brilliance Honda in Crystal Lake IL several times with no avail. Within two hours, Oliver and Sam found my issue, test drove with me, and had me out the door with my car running like new. I cannot say enough good things! Honda of Kenosha has my business for life now!!
7/22/2023
Phillip L. VERIFIED CUSTOMER
Did you put me on the road with an unsafe vehicle?
7/22/2023
Jenna R. VERIFIED CUSTOMER
Thank you for taking great care of my vehicle!
7/22/2023
Raymond S. VERIFIED CUSTOMER
Great service and thorough explanations! He does a great job!
7/21/2023
Sylvia M. VERIFIED CUSTOMER
Rodney Porter is a very good person. Provided the best service. Excellent customer service skills.
7/20/2023
Angela E. VERIFIED CUSTOMER
He’s funny and clear on what’s up with my car. He even taught me how some of my buttons work!!
7/19/2023
Thomas R. VERIFIED CUSTOMER
Great service
7/19/2023
Dean S. VERIFIED CUSTOMER
Rodney is a great service advisor
7/19/2023
Cynthia N. VERIFIED CUSTOMER
We were happy with Rodney's professionalism. We are not happy with the unavailability of the part that is needed to repair our car. Nor are we happy with the fact that we have to pay thousands of dollars to be able to just order the part and we have NO ideas if or when the part will be available. That is not Rodney's fault...that is the Honda process. We are senior citizens and do not have thousands of dollars to order a part that could take a year or more to arrive. Rodney is willing to. Take our call monthly to see if the part has been released yet and we are grateful that he is willing to work with us in that manner.
7/19/2023
Pablo O. VERIFIED CUSTOMER
Awesome customer service !
7/18/2023
Karla P. VERIFIED CUSTOMER
Very pleased with today’s service..
thank you Samuel