Always a pleasure to visit my Toyota dealership!
Professional, courteous, and timely care every visit! I love Toyota
12/29/2019
Kathy B. VERIFIED CUSTOMER
Great service advisor
12/29/2019
Angela R. VERIFIED CUSTOMER
Always quick and easy.
12/28/2019
James R. VERIFIED CUSTOMER
Went in for an oil change and reported that my drivers side puddle light hadn’t been working. At first it was denied under warranty because the tech claimed there was an “impact” mark on the mirror that caused the damage. Service tech tried to sell me a replacement light for $95 pets and labor. I refused because it’s only a $10 part and 2 minute install. When my truck was brought out, there were wires hanging out of my mirror because they decided to cut the light out even though I stated I didn’t want the work performed. After complaining about the wires hanging out and asking for the tech to show me the “impact” mark, which he couldn’t because there’s isn’t one, then I was offered to have the light covered under warranty. Verify disappointed with the service dept and honestly once my Toyota care and autobuttler is up, I probably won’t be back to Hampton for sales or service. If they tried screwing me over a $10 light, what else will they try to get over on me in the future
12/28/2019
Tamara R. VERIFIED CUSTOMER
She was wonderful as always!! Thank you!!
12/28/2019
Jeffery Whittington. VERIFIED CUSTOMER
Service was completed promptly and correctly. Steven was courteous and knowledgeable. I was very satisfied.
12/28/2019
Sarah A. VERIFIED CUSTOMER
Great service. Thank you!
12/28/2019
Darlene M. VERIFIED CUSTOMER
Very satisfied
12/28/2019
Linda P. VERIFIED CUSTOMER
Today was my 3rd visit. I had an oil change etc on Nov 30, 2019. I had an alignment on Dec 11, 2019. Today I went in because my tire pressure light was on and I had 2 tire pressure sensors changed. Each time I went to Hampton, Phillip Richard was my service man! He is very courteous, friendly and explained what the service department would be doing.. if possible I would like to have Phillip Richard wait on me whenever I bring my Avalon in for repairs! Thanks, Linda P
12/28/2019
George D. VERIFIED CUSTOMER
Excellent service
12/28/2019
Charlie M. VERIFIED CUSTOMER
Service was great and Mr Phillip was very helpful
12/28/2019
David E. VERIFIED CUSTOMER
Service deoartment is very good
12/28/2019
Brian L. VERIFIED CUSTOMER
Very helpful I feel yall need to have more tires in stock I had to take my truck else were for new tires.
12/28/2019
Anne L. VERIFIED CUSTOMER
Great and fast service
12/28/2019
Rachel A. VERIFIED CUSTOMER
Emmet was the greatest help ever. Spectacular employee !!!
12/28/2019
Patsy D. VERIFIED CUSTOMER
Yes
12/27/2019
Cornelia Q. VERIFIED CUSTOMER
The sales manager, Jami Cormier, and the service advisor, Phillip Richard are proficient and professional at their jobs. I would highly recommend my friends and family to buy and service their vehicles at Hampton Toyota.
12/27/2019
Jon F. VERIFIED CUSTOMER
Awesome service.
12/27/2019
Paige L. VERIFIED CUSTOMER
Emmet was upfront on what to expect, stayed in great communication, and was very courteous.