I'm usually very pleased with the service at Hampton Toyota but I just noticed that I was charged for a tire rotation that I never asked for. I pulled up to the service department and said that I wanted a "tire rotation and a general check-up." I should have checked before signing the bill but I'm very disappointed.
2/8/2020
Christina J. VERIFIED CUSTOMER
Fastest I was ever in and out! Late in the day worked great with my job.
2/8/2020
Jason T. VERIFIED CUSTOMER
Great job Mr. Scott!
2/8/2020
David M. VERIFIED CUSTOMER
Friendly staff and wonderful service
2/8/2020
Chantelle R. VERIFIED CUSTOMER
Mark Henry goes above and beyond.
2/8/2020
Jude L. VERIFIED CUSTOMER
Always a pleasure and super easy....keep up the good work
2/8/2020
Connie D. VERIFIED CUSTOMER
Scott was great and was done quickly
2/7/2020
G Paul. VERIFIED CUSTOMER
Byron was courteous, confident and a good listener
2/7/2020
Judy M. VERIFIED CUSTOMER
Scott has treated me the friendliness way and had warm welcome by him. Very gentam
2/7/2020
Alden S. VERIFIED CUSTOMER
Very impressed with your dealership, from the sales to the service.
Thank you!
2/7/2020
Linda L. VERIFIED CUSTOMER
Happy with the service.Was done in timely
manner. Thanks.
2/7/2020
Michele G. VERIFIED CUSTOMER
Emmett went above and beyond to help me with the problem I was facing with rodent damage. He kept me informed about the damage and corrective action to be taken to fix the car. I appreciate the kindness and concern!
2/7/2020
June B. VERIFIED CUSTOMER
From the moment that I arrived at the Service Department, Steven expressed his commitment to ensuring that my appointment would be conducted to my satisfaction. The services that I received today were done throughly and with great attention to detail. The results were of the utmost quality and far exceeded my expectations. I left with the feeling that Steven would accept nothing less than that. This visit put me at ease that as a customer of the dealership my needs and satisfaction were a priority. Steven and the service department employees who worked on my car today deserve recognition for a job well done. I am highly appreciative of their efforts and hard work. Thank you very much.
2/7/2020
Janet E. VERIFIED CUSTOMER
Found out my additional key was not compatible for programming the vehicle. Seems like this should have been identified when I bought this used vehicle from Hampton.
2/6/2020
Gordon N. VERIFIED CUSTOMER
Byron did an excellent job and was able to show me the value of purchasing my tires at Hampton instead of somewhere else. Auto Butler makes my 3 1/2 year old Highlander look great!
2/6/2020
Nadia E. VERIFIED CUSTOMER
Excellent service as always!!!
Stephen was great !
2/6/2020
Edward H. VERIFIED CUSTOMER
Satisfied
2/6/2020
Becky H. VERIFIED CUSTOMER
No problems!
2/5/2020
Charlene F. VERIFIED CUSTOMER
service was performed in a satisfactoy manner. everyone was courteous and friendly
2/5/2020
Nancy R. VERIFIED CUSTOMER
The wait was just way too long to have a battery installed and car washed.