I was affected by Hurricane Laura. I called and asked them for info I was in need of an oil change the lady who answered the phone was wonderful & kind! I talked to a manager who was so above and beyond to help me. When I got there the lady who helped was the exact same just wonderful. They made this experience wonderful for me as I’m displaced due to the storm! I would highly recommend!
9/3/2020
Elizabeth L. VERIFIED CUSTOMER
Prompt and very courteous
9/2/2020
Si V. VERIFIED CUSTOMER
Byron was really professional even though I was from out of town. He made sure I didn’t need anything else and called me right away when my car was done. I usually get free oil change from my dealership in Lake Charles, but I didn’t mind paying for this great service experience. Thank you for taking care of us.
9/2/2020
Laurie S. VERIFIED CUSTOMER
Always polite, friendly, personable. Philip made sure I didn’t leave without my cell phone I left in the rental. He asked me if I got everything out. I said yes, there’s nothing in it. Grateful the lady moving the car saw it and Philip knew it was mine. Always happy with service at Hampton. Thank You!
9/2/2020
Jessica D. VERIFIED CUSTOMER
Phillip was very helpful and courteous!
9/2/2020
Diana F. VERIFIED CUSTOMER
Good job
9/2/2020
Pamela P. VERIFIED CUSTOMER
My car always looks brand new after a detailing at Hampton!!!! What an awesome crew you have at Hampton...You’ll always be my Auto Dealer. Thanks to everyone in the Service Dept... Cordially, Pam Poling
9/2/2020
Sadie D. VERIFIED CUSTOMER
Philip was very helpful and informative
9/2/2020
Susan F. VERIFIED CUSTOMER
Scott was very nice and helpful. Everyone in the service department is also very kind.
9/1/2020
John Bonin. VERIFIED CUSTOMER
I paid for an oil change and bought a new set of tires from your dealership,
When my wife picked up tear the hubcaps were still in the trunk.
She drive back to the dealership and the technician installed them.
She drove less than one block and one fell off. After returning for the 2nd time she was told one could be purchased.
It’s obvious the part was not installed properly.
I have more than 1 Toyota that I pay for to get serviced at Hampton.
I was in the process of buying a 2020 Camry but needed to check the level of service.
You failed and I purchased my Camry a few days ago from your competitor.
I will also be purchasing a new Sequoia in 60 days.
I slowly switched all my maintenance and wanted to buy from a local dealer but your service sent me to your competitors lit.
John Bonin
9/1/2020
Corky C. VERIFIED CUSTOMER
Steven was(is)exceptional! Always in a good mood! You are fortunate to have him on your team!
Corky
9/1/2020
Thomas B. VERIFIED CUSTOMER
service ****
9/1/2020
Kenny C. VERIFIED CUSTOMER
Parts were ordered. Our job isn’t finished yet.
We appreciate how quickly it was attended to.
9/1/2020
Mary R. VERIFIED CUSTOMER
Taking care of business was quick and easy. The actual time for the recall fix was almost half less than projected. Very pleased with our dealings today.
9/1/2020
Charles B. VERIFIED CUSTOMER
Y’all do a Wonderful job, my next car are truck will be definitely with Hampton, we have a Toyota Dealership in Opelousas, but it don’t come close to Hampton, that’s why I don’t mind driving to Lafayette, right now I am not ready for a New one, but when I do Hampton will be the 1st to know.