I appreciate Brent being so nice courteous and knowledgeable. Also, the tech did a wonderful job on the auto butler. It looks great. And the shuttle driver, Steve that brought me home after and picked me up to get my car. He is a wonderful guy. I always enjoy riding with him. Thank you.
10/13/2023
Tanya T. VERIFIED CUSTOMER
Leslie was very patient and explained everything to us about our vehicle. We appreciated that very much.
10/13/2023
Lisa M. VERIFIED CUSTOMER
Steven Nelams is fantastic and delivers excellent personalized service! We appreciate his thoughtfulness, attention to detail, and he is a big reason we service our vehicles with Hampton!
10/12/2023
Judith N. VERIFIED CUSTOMER
Brent was very helpful and courteous.
10/12/2023
Andre M. VERIFIED CUSTOMER
Dropped off my truck at 930 for oil change. They told me I had a recall so it would take 4 hours ! My vehicle was not ready until 430 pm. A whole 7 hours later !!! Waste of a whole day waiting around ! No phone call or anything to let me know they were delayed. Ridiculous !
10/12/2023
Caitlyn F. VERIFIED CUSTOMER
I told the service manager that I did not want Leslie involved with my cad after a previous incident where I was lied to by Leslie. This was disregarded and I was treated very poorly by the service manager and as evidenced by the message I received requesting me to rate my satisfaction with Leslie’s service. This has been an overall extremely poor experience and the only part I am satisfied with is the mechanics repairs of my vehicle.
10/12/2023
Patricia P. VERIFIED CUSTOMER
Brent was helpful and also supplied me with a quote for my next service. I appreciate him thinking ahead!
10/11/2023
Johnette V. VERIFIED CUSTOMER
Great service as usual !!
10/11/2023
Kevin K. VERIFIED CUSTOMER
Great service!
10/11/2023
Mark S. VERIFIED CUSTOMER
Great service at Hampton Toyota as usual!
10/11/2023
Bridgette P. VERIFIED CUSTOMER
She was very nice and explained everything thoroughly
10/11/2023
Ruth D. VERIFIED CUSTOMER
All went well
10/11/2023
Barbara D. VERIFIED CUSTOMER
Hampton has been great to deal with from day one, from day of purchase to first service date today! Just waiting for my extra key fob now.
10/11/2023
Yaima F. VERIFIED CUSTOMER
Very professional and well organized. Thank you!
10/11/2023
David B. VERIFIED CUSTOMER
All around excellent
10/11/2023
Linda L. VERIFIED CUSTOMER
He was very helpful
10/10/2023
James J. VERIFIED CUSTOMER
I was not satisfied with my visit to the service department today . Pressing the exceptional button was a mistake . I had to except the results of the visit , but I am not pleased . In my situation today I feel that there were more restrictions to serve than ability to serve . That of which I thought was ridiculous , but that is just me. I also have another policy on my windshield . I am wondering what kind of restrictions or limitation will arise if I were to ever need service for it . Next time I will be more skeptical about placing all those extra unneeded policies when my primary insurance will cover them . Thanks for the opportunity to make a comment .