Steven made sure my car was serviced as quickly as possible! I appreciated that very much! Thank you!
10/27/2023
Ricky A. VERIFIED CUSTOMER
Went above what I expected.
10/27/2023
Phoebe W. VERIFIED CUSTOMER
Brent is always so pleasant to deal with. He is thorough with his answers to questions and up front with all information. He has excellent communication skills and is great at communicating status updates. He truly makes me feel like an important customer.
10/27/2023
Hope R. VERIFIED CUSTOMER
Leslie was very nice and very informative! Kept me up to date and explained exactly what I was getting.
10/27/2023
Matthew K. VERIFIED CUSTOMER
Truck wash was sub par, windows were still dirty as was the truck. All of the “complimentary” snacks were empty. The service advisor, Leslie, was wonderful!
10/26/2023
Aerial R. VERIFIED CUSTOMER
Very nice.
10/26/2023
Nathan T. VERIFIED CUSTOMER
Finally resolved satisfactorily
10/25/2023
Curwaski V. VERIFIED CUSTOMER
Great service
10/25/2023
Jonathan H. VERIFIED CUSTOMER
Truly appreciate the ability to make an appointment and the accuracy of the amount of time the repair will take. Communication is top notch!
10/25/2023
Jami G. VERIFIED CUSTOMER
Excellent services friendly very helpful
10/25/2023
Melissa L. VERIFIED CUSTOMER
Carice was very helpful and was able to tell me just what my car needed and how much it would cost me.
10/25/2023
Blue D. VERIFIED CUSTOMER
Carice was amazing and prompt. She got everything taken care of for me perfectly
10/25/2023
Gayle L. VERIFIED CUSTOMER
It was very good- exceptional would have been if they would have picked me up before I got my own ride after waiting 1 and 1/2 hours. That never happen before.
10/25/2023
Wesley F. VERIFIED CUSTOMER
Carice is always a pleasure to deal with!!
10/24/2023
Dianne C. VERIFIED CUSTOMER
We was very satisfied with Phillip we will always choose Hampton Toyota because of their good service.
10/24/2023
Sheila M. VERIFIED CUSTOMER
Awesome
10/24/2023
Kathleen K. VERIFIED CUSTOMER
The final sentence from my previous reply was miscorrected by predictive text. It should have read: I would like to try the detail services again someday, but I am hesitant. This is my blunt and honest experience and impression, replying to your inquiry.
10/22/2023
Joseph L. VERIFIED CUSTOMER
Won't go anywhere else. Service is always too great. People so kind...I'm on my 2nd Tundra....won't buy anything but TOYOTA.
THANK YALL SO MUCH
10/22/2023
Wallace Edward. VERIFIED CUSTOMER
Exceptional is a a very strong word to associate with the routine service of a vehicle. Ms. Leslie is a very helpful young lady and do not have anything negative to say about her performance. However. A few routine maintenance visits ago an oil change and the rotation of tires was in order. The next day when I exceeded 55 Mph the front end shook. (A clear sign of being out of balance). I returned to Hampton to have this corrected where I was charged for rebalancing. I recall the rebalancing of the wheels being a standard procedure with tire rotation. Any old service station would have included this in the rotation process. The service manager tried to explain to me that rebalancing was not part of Hamptons procedure.This is my 6th Toyota and the 3rd, (and last) purchased from Hampton. I feel Cheated and think Hampton should include in the rotation procedure testing the wheels for balance. I will not have my routine tire rotation performed at Hampton and my next Toyota will be purchased from another dealer.