Was very satisfied with service was quick very polite and helpful one issue in overdue for tire rotation that wasn’t done so I have to visit y’all again soon
3/21/2024
Troy V. VERIFIED CUSTOMER
Job very well Done, Thank you
3/21/2024
Brenda C. VERIFIED CUSTOMER
Addressed my problem and was satisfied and explained it very professionally.
3/21/2024
Troy V. VERIFIED CUSTOMER
Job very well done Thank you
3/20/2024
Luis M. VERIFIED CUSTOMER
This round I will give a high five to Cariice as at this time she provided solutions to my request and not barriers as I have experienced before. I will recommend her for customer services, and hope her knowledge and skills get recognized by Hampton.
3/20/2024
Kenneth G. VERIFIED CUSTOMER
We were very happy with the service, very friendly and helpful ????
3/20/2024
David M. VERIFIED CUSTOMER
Very personable
3/20/2024
Rhonda M. VERIFIED CUSTOMER
My husband replaced my air filter (under the hood) and in cabin air filter on 3/17/24. Today when I picked up my vehicle after an oil change and tire rotation I was told I would be needing my air filters changed soon as the technician marked it yellow - needing further attention. I told the service rep. that there was no way it needed replaced and that both air filters were replaced just two days ago. This is frustrating because I want to trust the advice I’m getting concerning my vehicle and potential repairs/maintenance it may need.
3/20/2024
Billie S. VERIFIED CUSTOMER
Great
3/20/2024
Patricia A. VERIFIED CUSTOMER
Very professional. It's been one of my best experience and excellent work. Thanks
3/20/2024
Paul F. VERIFIED CUSTOMER
Always a pleasure bringing my vehicle in for service.
I actually get excited when it is time
3/20/2024
Ricky Judice. VERIFIED CUSTOMER
I had an appointment at 9:30 am for an oil change, tire rotation, and programming of a 2nd key for my 2023 Sequioa. My service advisor wasn't at work today, so I was reassigned to a different advisor. I waited nearly 4 hours for my vehicle to be serviced. I didn't recieve any updates during this time...and, apparently the service department added extra work for a recall that I was unaware of (which extended the service time and my waiting period).
3/20/2024
Ann G. VERIFIED CUSTOMER
Could not have been happier with the service
Thank you
3/20/2024
Kevin R. VERIFIED CUSTOMER
Steven (Slick) Nelson helped me with my service work. Very polite and very professional. Please recognize this guy. Thank you Mr. Steven. You guys are the best