I was in to change my oil at 62,000 miles and was just informed about 40,000 and 50,000 mile services that i needed to complete as well as 60,000 mile services. Please explain why service reps on previous service visits did not alert me to upcoming required/suggested services?! I am LIVID that I was not kept abreast adequately and in a timly manner. My previous car which was a different make always keep me alerted to upcoming services that I would need. Now I am potentially looking at having to find $1,000 at once! COMPLETELY unacceptable!!!
6/18/2024
Anthony T. VERIFIED CUSTOMER
Service was top notch… Thanks
6/18/2024
Douglas C. VERIFIED CUSTOMER
Love Carice!
6/18/2024
Janis L. VERIFIED CUSTOMER
Everyone is always so pleasant and helpful!
6/18/2024
Tamika Denique. VERIFIED CUSTOMER
My car was taken without an appointment and repaired in a timely manner. My service representative kept me informed about the repairs.
6/15/2024
Festus A. VERIFIED CUSTOMER
Good job. Thank you, all.
6/15/2024
Michael L. VERIFIED CUSTOMER
Leslie was very nice
6/15/2024
Marie R. VERIFIED CUSTOMER
Very satisfying experience
6/15/2024
Lane W. VERIFIED CUSTOMER
Great job all around. Service was friendly, facility was very clean and well kept. Great job Hampton creating a comfortable environment for your customers!
6/15/2024
Lauren O. VERIFIED CUSTOMER
Absolutely the best service department I’ve ever dealt with. 10/10 would recommend.
6/15/2024
Mary L. VERIFIED CUSTOMER
Popcorn and cookies????????
6/15/2024
Leannie L. VERIFIED CUSTOMER
Good services was done thanks for a job well done
6/15/2024
Rhonda G. VERIFIED CUSTOMER
Excellent service!!!
6/15/2024
Christian M. VERIFIED CUSTOMER
Thank you for the repairs and service. Everyone was very attentive and personable. Overall enjoyable experience.
6/15/2024
Shirley H. VERIFIED CUSTOMER
Thank you
6/14/2024
Mary H. VERIFIED CUSTOMER
Poor service, lack of accountability and ownership, careless. I came in for a simple oil change and tire rotation- had to return immediately - within minutes two different times for careless service. Overall time was more than 3 hours and I will need to take my care elsewhere tomorrow. I literally had no issues until I brought it in for routine maintenance. Extremely disappointing.