Great service! I did think the multi-point inspection was included, but if not, that was my misunderstanding. Other than that, it was great!
6/20/2022
Ursula M. VERIFIED CUSTOMER
I didn’t expect to anything for my oil change, to my surprise I was charged. Especially, since my car is less than a year old.
6/19/2022
Valerie G. VERIFIED CUSTOMER
Very happy with everyone that I was in contact with during my visit. Quincy was very professional and explained everything about my car.
Thx for boing my KIA!
6/19/2022
Brittni B. VERIFIED CUSTOMER
Dequincy went above and beyond proving a great customer experience. He was so nice, helpful and professional!
6/18/2022
Azmat K. VERIFIED CUSTOMER
I have a new dent on the rear of my car. I even went to grab cash to tip your service rep. I’d like to view the videos of what transpired. My vehicle is brand new. My email is or I can go the corporate route.
6/18/2022
Anita Q. VERIFIED CUSTOMER
Excellent service - responsible, courteous, convenient, reliable, honest - I can’t say enough good things about Mr Adams and the entire service department. It’s because of the service department that I consistently buy Kia vehicles and recommend them to all my friends and neighbors
6/17/2022
Michael C. VERIFIED CUSTOMER
The Service Adviser was very good and made the process very smooth. Only issue was that during my car’s oil change the side step runner was damaged and needs to be replaced. No one noticed or said anything, luckily I notice the damage and brought it up to the service adviser. He quickly escalated the issue and apologized. Wasn’t the Service advisers fault, it was the people doing the actual oil changed.
After the Kia team inspected, they agreed needed to be replaced and said they would take care of the part/repair. However, is an inconvenience that my car was damaged and more concerning was that the damage occurred during the service and no one noticed.
6/17/2022
Vince T. VERIFIED CUSTOMER
I really enjoyed the customer service and the friendly attitude. The service was excellent they washed the vehicle as well as vacuumed it. I’m completely SATISFIED. I will be bringing my car back there and anyone that I know that has a Kia I’ll recommend them to being their vehicle there as well.
6/16/2022
Justyce J. VERIFIED CUSTOMER
Dequincy is great, he gets me in and out within a matter of time. He’s great at what he’s does.
6/16/2022
Vickie R. VERIFIED CUSTOMER
They shouldn't sell you a car that they don't service first got a little testy with my husband but did jump on it really fast.
6/15/2022
Vicki S. VERIFIED CUSTOMER
Dequincy Adams kept me in the loop with every aspect of my vehicle. I knew upfront how much I was going to pay and being a woman getting your car service sometimes is a little unsettling, but he made you feel like family. I appreciated him more than he knew. The Customer Service he offers is something that is missing in this world today.
6/15/2022
Mark H. VERIFIED CUSTOMER
Quincy is the man! He took care of everything we needed on our new Kia telluride offered us service in the future that we could counter count on. He’s a true asset to your dealership. Thx
6/14/2022
Reed P. VERIFIED CUSTOMER
Great service experience
6/10/2022
Demetri J. VERIFIED CUSTOMER
Overcharged by $23 for oil filter, I noticed only after I bought the oil filter for $11. For the oil change the charge was 34.50. And I couldn’t get my difference in refund
6/9/2022
Jamie H. VERIFIED CUSTOMER
He went above and beyond to make sure everything was done. He has very good customer service!!!
6/9/2022
Ruth P. VERIFIED CUSTOMER
Busy day at the service bay but my car was accepted on time and actually finished early!
6/8/2022
Stephanie V. VERIFIED CUSTOMER
Professional, trustworthy
6/6/2022
Kelly V. VERIFIED CUSTOMER
Dequincy was fabulous. Kept me informed and updated. All the work that was requested, was completed. Highly recommend. Will definitely request him in the future.
6/4/2022
Aaronde C. VERIFIED CUSTOMER
Quincy has a great attitude and personality, I enjoyed interacting with him in person. The communication about the car was severely lacking. Calls were not returned, updates were only given when car was almost ready. Follow up is an important aspect of customer service for me and this visit lacked that follow up.