Good communication and delivered good customer service
3/7/2020
Janet C. VERIFIED CUSTOMER
Scott was extremely nice in helping me with getting my oil changed today. Very professional and kept me informed about how long my service would take and when it would be ready.
3/6/2020
Anastasia R. VERIFIED CUSTOMER
He very fast and sufficient. Also, honest, which goes a long way. Thank you for your service
3/6/2020
Harvey B. VERIFIED CUSTOMER
Rachel was an outstanding customer service person Ron did everything you said you would do text to Rachel and Ron put pleasant experience
3/5/2020
Cole F. VERIFIED CUSTOMER
I’ll come back to Ed Voyles simply because of the service rep I worked with. He was fantastic
3/5/2020
Helyna M. VERIFIED CUSTOMER
Thank you!
3/5/2020
Alissia N. VERIFIED CUSTOMER
I have been coming in complaining for months I have a bungee cord in my trunk that has flew back on my chin and giving me a hematoma. Almost knocking me completely out the urgency of that was none also I have a platinum Allstate package on my car which I put extra Grande on Grands on top just so I have the coverage I was told it was past whatever and it will be $210 plus tax however I looked up online and part is only $50 in any mechanic can do this my thing is that I am now in my third vehicle in less than 4 years Third vehicle to paid for from y'all also my vent Clips melted off of my Optima Hybrid which was ultimately given back because 12 months of computer issues and then some they were fixed promptly with no problem this was a fairly common problem however this new management team can't seem to get any of it together telling me I'm passing my deadlines this is the most BS of my life I will most definitely love to speak to the owner of Ed Voyles Kia I am extremely disappointed I had four years recommended Kia I'm not so sure at this point.
3/4/2020
Sheryl S. VERIFIED CUSTOMER
Great Customer Service!
3/4/2020
John D. VERIFIED CUSTOMER
The final price was $150 more than the estimate I was given.
3/4/2020
Steven S. VERIFIED CUSTOMER
Mr. Thompson did a fine job, servicing my Kia Soul....and he's an avid motorcyclist, as I am. Thank You for your service.
Great Job,
Steven
3/3/2020
Charles D. VERIFIED CUSTOMER
Ron kept me informed called me updated me on the status of my vehicle
Charles D
3/3/2020
Keith R. VERIFIED CUSTOMER
Scott was friendly, gave great customer service; opened up 15 min early and made sure to get me out quickly
3/1/2020
Kamara C. VERIFIED CUSTOMER
In the past I have not had ANY good experiences at this dealership. Ron gave me hope from my first interaction with him. He is honest, hard-working, professional,extremely courteous, and kindhearted. He has gone beyond the call of duty on both servicing visits I had this year. He should be rewarded and commended for a beyond excellent job that he does. In almost three years of having this car I have never met anyone like him at this business. Thank you Ronald Thompson!
2/29/2020
Stephanie W. VERIFIED CUSTOMER
Scott did everything to satisfy me in a timely matter.
2/29/2020
Lauren H. VERIFIED CUSTOMER
Fast and great service
2/29/2020
Dartaganan J. VERIFIED CUSTOMER
Ron was great and Scott who got me taken care off on the end and cleared one issue I discovered before I left was fantastic as well. He should be commended
2/29/2020
Steven H. VERIFIED CUSTOMER
Thorough. Communicative. Helpful.
2/28/2020
Rachel P. VERIFIED CUSTOMER
Scott was very friendly and very helpful I appreciate him helping me it was a fantastic experience thanks Scott
2/28/2020
Julianne P. VERIFIED CUSTOMER
I had a good experience this time around. I was helped in a timely manner and got an update on my car within 2 hours of dropping it off. The only thing that concerned me about my visit there was when I was driven to work by the shuttle service they have. The driver that drove me, who has driven me to work in the past, was not the best driver and I was honestly pretty scared a few times bc of the way he was driving. Never going to use the shuttle service again with them. Other then that everything was great.
2/28/2020
Blanche W. VERIFIED CUSTOMER
Mr. Thompson was knowledgeable and very
Professional. He was very good explaining the
Situations about my car . I was very comfortable
With his explanations.
Thank you.
Blanche W