Jason was great... he informed and suggested all the things needed to be done with my van.
Thank you!
12/8/2019
Indira A. VERIFIED CUSTOMER
Great customer service
12/8/2019
Jeff R. VERIFIED CUSTOMER
Alec was awesome and doe a excellent job!!!
12/8/2019
Terrence H. VERIFIED CUSTOMER
Above and beyond!
Excellent service.
12/8/2019
Raul G. VERIFIED CUSTOMER
Excelente
12/8/2019
Henry I. VERIFIED CUSTOMER
Art was very accommodating and helpful.
12/8/2019
Mary L. VERIFIED CUSTOMER
Give Alec a raise
12/8/2019
Mary T. VERIFIED CUSTOMER
I’m questioning whether the work done on my car was actually needed. Although the gentleman who assisted was helpful, I’m not certain the work done was needed. I question that not the interaction with the associate.
12/8/2019
Raul R. VERIFIED CUSTOMER
Awesome customer service as usual
12/8/2019
James E. VERIFIED CUSTOMER
No issue with your employees. No issue with the service representative who assisted me. I do have an issue with waiting 3 hours for an oil change! Furthermore, we had an 8:30 am appointment and it still took 3 hours. Your service department appears disorganized. When I go to Toyota for our Tacoma if you have an appointment then you wait in the appoint line only and it’s never taken more than 45 min for an oil change—-even with 3x the amount of customers. I was advised your dealership gives “appointments” merely to guarantee you will be seen and has no bearing on wait time. That’s a terrible business management plan when it comes to customer service! And, it’s unacceptable. I also left you 2 stars on google. You need to change how you do this. Thank you.
12/8/2019
Rafael P. VERIFIED CUSTOMER
He did an amazing job. First time I was impressed at Honda cars of corona service dept
12/8/2019
Nellie M. VERIFIED CUSTOMER
Alec was helpful. However I was quoted 1:45-2hrs for the service but it took 2:44. Additionally when the car was returned to me it was missing the hub caps. 10 minutes after leaving, my tire pressure light came on.
I called Alec and he was able to walk me through the TPMS calibration.
It seems that the technician that worked on my car was not a very detailed individual and im hoping the calibration, hub cap and length of times were all that I have to worry about. It just concerns me if that was what I saw, what didn't I see that was completed in a sloppy fashon.
12/8/2019
Kyuhwan K. VERIFIED CUSTOMER
Everything fantastic
I’m so happy working with you
12/8/2019
David B. VERIFIED CUSTOMER
Marina was fantastic! For one its really great to have a FEMALE service tech! Way to get up w the times, HC of C!!!! Second, Marina was very clear and helpful, super helpful, in getting some slightly complex repairs done. She was responsive and set me at ease. HC of C will keep my biz thx to Marina!
12/8/2019
Annavie C. VERIFIED CUSTOMER
Thank you!
12/8/2019
Robert R. VERIFIED CUSTOMER
Ron was extremely nice and helpful. He got me in and out very quickly.
12/7/2019
Jessica N. VERIFIED CUSTOMER
Art was Excellent!
12/7/2019
Staci D. VERIFIED CUSTOMER
Marina was great. She explained everything to me in detail.
12/7/2019
Howard L. VERIFIED CUSTOMER
Eric was so nice to me. I appreciate that so much.