Worst service Dept I’ve ever experienced. I keep hoping it will get better and brad does nothing but lower the bar each time. After owing several Jaguars in my life, he and this dealer are the worst I’ve ever had to endure. Brad is rude, condescending, and uncommunicative in all aspects of our encounter. He never follows up on questions, ignores calls, and lies.
11/19/2021
James D. VERIFIED CUSTOMER
Very knowledgeable and professional.
Always quickly responds to any questions
I might have. A very good asset for
Lincoln. A happy customer.
11/19/2021
Al F. VERIFIED CUSTOMER
Always happy with the Service provided by Mark and the quality provided by the mechanics.
11/18/2021
Monica C. VERIFIED CUSTOMER
Brad was helpful, friendly and pleasant to deal with I felt confident that he knew what he was talking about.
11/18/2021
Dorothy M. VERIFIED CUSTOMER
Mark always provides great service.
11/18/2021
Byrd, Rikkisha. VERIFIED CUSTOMER
Brad was positive and accommodating even though the repair took much longer than expected.
11/18/2021
Robert S. VERIFIED CUSTOMER
Very good customer service
11/17/2021
Wendy B. VERIFIED CUSTOMER
3 hours for an oil change that I scheduled at 8:30 am on Tuesday Nov 16. My time is just as important as yours. Also everyone thought it was funny they were running late without an explanation.
I don’t know if I would lease from you again because of your service department.
11/17/2021
Linda D. VERIFIED CUSTOMER
Brad was great. Thanks.
11/17/2021
Marjorie G. VERIFIED CUSTOMER
I was very satisfied with the service. Marge
11/16/2021
Eileen O. VERIFIED CUSTOMER
Absolutely fabulous Dahlin. !!!
11/16/2021
Linda W. VERIFIED CUSTOMER
Mark was great, always professional and courteous and kind
11/16/2021
Thomas H. VERIFIED CUSTOMER
Kept me informed
11/13/2021
Elizabeth B. VERIFIED CUSTOMER
Mark and the whole staff were Wonderful!!!! Thank You All for your Help ??You All Bettie
11/13/2021
Jayne M. VERIFIED CUSTOMER
Very satisfied. Professional, efficient and answered all my questions. THANKS for a pleasant service.
11/13/2021
Shannon F. VERIFIED CUSTOMER
Very helpful. Appreciate his clear explanations and patience with my questions.
11/13/2021
Wayne W. VERIFIED CUSTOMER
3 hours for an oil change after I made an appointment over a week in advance. Price changed 3 times during the process, A) $89.99 when I booked the appointment, B) $102-$103 when I showed up and finally C) $125 when you were done with my car. Nobody in your service department could get the oil light to turn off. They said they looked on the internet and couldn’t find anything on how to do it.
Worst experience with any cat dealership service I have had in a very long time!!
11/13/2021
Russel W. VERIFIED CUSTOMER
Thanks for the good work !
11/13/2021
Carol D. VERIFIED CUSTOMER
Brad communicated and kept in touch with diagnosing my car’s problem. Professional, courteous, and accurate in delivering my car.