McGrath Acura Libertyville Auto Repair Service Center

Going to miss this place. Looking for an SUV hybrid and Acura doesn’t offer one. I have a pleasant time every time I come for service.

Very friendly staff. Quick and painless service for my RDX.

Service is always great at McGtath. Kevin did a great job. Thanks

Service was good, but waiting room was very chilly.

Jonelle was great! Warm, kind, very helpful. Nice addition to the team.

Kevin was very helpful and made sure I was notified of the status of my car. He helped me locate the mystery rattle that I was dealing with for at least 1/2 year! Thank you Kevin!

Great fast service!

Thx Jonelle for all your help today

Bought a car last month and after driving couple of weeks having issues with stereo system and it’s connections which I think was not checked before and certified accordingly by the poor sales team , as I had very bad experience with the sales team with discussing technical details. As they only know to sales . In first experience my car been taken from my work place and given back saying that the problem with your system screen has been resolved but after one week same problem started again. I have to take videos and pictures of the problem to make them understand that there is a problem which I was so annoyed with sales team of Acura of Libertyville , that they didn’t inspect the car before selling it to me. While 2 nd time I have to take my car again as the person whom I talked to over the phone to book my appointment ( name: Jose) he told me that you have to drop your car and we can keep the car with us to check the problem , also we don’t have a loner availability for next three weeks. But finally I met jonelle long who has provided me loner and handled the situation excellently in a way to resolve the issue. Will be appreciated ever . Also tips for sales team of Acura Libertyville , worst buying experience of car as this is my 5 th car purchase .

Great job

Kevin is knowledgeable and courteous.

Jose was awesome

Great service with Jose! Very lucky to have had his help.

Kevin, immediately came to my car once I had pulled into the service bay. He was very courteous which is a very good quality to have when you’re working with people. Kevin, was also professional, proficient, and confident in his job.

Very professional people. Never been treated with this kind of service.

Nick was very helpful and came to me when the service was done and explained exactly what was done. He then gave me the receipts and thanked me for the business.

I was very satisfied. My mom and I were made comfortable while work was being done. I was kept up to date while waiting.

Two thumbs up

Nick did a nice job.

Kevin and his service team did an excellent job of servicing my vehicle. Kevin explained everything you me in a way I could understand what was happening throughout the process. He is an excellent communicator and represents your brand very well