The guy up front wasn’t friendly at all.
I’m use to feeling welcomed when I come to acura. But lately the guy that has been helping me when I come is not friendly at all
Mu car wasn’t cleaned and they just vacuum the front but not that back. I was very dissatisfied
2/21/2023
Lucille G. VERIFIED CUSTOMER
Jordan made the service experience go smoothly.
2/21/2023
Crystal L. VERIFIED CUSTOMER
Jordan did my oil change and cleaned the car for me. He also answered all my questions while I’m getting used to the new car. He helped me understand why I was getting such low gas mileage. He was very friendly and informative.
2/21/2023
Elyse C. VERIFIED CUSTOMER
Jose was very helpful and kept me updated on the stats of my vehicle.
2/21/2023
Paul N. VERIFIED CUSTOMER
Nick is awesome, nothing more I can say. He delivers the highest quality service and communicates tremendously effective.
2/20/2023
Jean T. VERIFIED CUSTOMER
Thank you!
2/20/2023
John V. VERIFIED CUSTOMER
Clear communication. Smooth visit as always. I like the updated waiting lounge and the great wash job! Thanks!
2/19/2023
Edward K. VERIFIED CUSTOMER
Great service and comfortable waiting area with nice amenities
2/19/2023
William H. VERIFIED CUSTOMER
Excellent service by Jose. 10 out of 10.
2/17/2023
Forrest W. VERIFIED CUSTOMER
Ok
2/17/2023
Gary B. VERIFIED CUSTOMER
I bought my car at the Morton grove deliver and it was the best experience I did not know this dealership was so close to my home so from phone call schedule for appointment to final wash of car and follow up call I am thinking of coming back to your dealership to trade an up grade The best service I have ever had without the pusher sales Thanks
2/17/2023
Dhaval P. VERIFIED CUSTOMER
Solid person. Explained and reviewed my options. Double checked time lines and set agenda for next appointment.
In addition I was happy to
See one of your original professionals, he had a bread and been with you over 11.5 years. Happy to have done business since 2010.
2/17/2023
Orlando O. VERIFIED CUSTOMER
NONE
2/16/2023
Hajime T. VERIFIED CUSTOMER
Jose did a great job to help me with all the work.
2/16/2023
Rick G. VERIFIED CUSTOMER
Very pleased with the service and communication that Jose provided during my repair.
2/16/2023
Edith R. VERIFIED CUSTOMER
Jose was great! He made sure to communicate with us on additional services that were being recommended on the maintenance of our vehicle and was thorough, transparent and attentive throughout the process. Thank you Jose!
2/15/2023
Ricco B. VERIFIED CUSTOMER
Job well done...
2/13/2023
Joseph M. VERIFIED CUSTOMER
Nick was great! Very courteous and thorough
2/10/2023
Julie W. VERIFIED CUSTOMER
After my service was complete, Jordan and another worker helped me figure out the sound system in my car! I was so appreciative and finally have sound in my back rows! :) thank you!
2/10/2023
Tony G. VERIFIED CUSTOMER
The oil cap was not replaced after the oil change. It wasn’t until the following day I noticed some oil on the garage floor and a distinct odor. After lifting the hood, there was oil splattered above on the hood and engine compartment. I found the oil cap that luckily didn’t fall out while the vehicle was in motion. But even more grateful there wasn’t any other significant issues while my wife drove the vehicle. I called to speak with the service manager about the issue today and was told there wasn’t one available nor did I get a call back. Nick was great! He was not the issue. The rest of the process was not up to par and negligent. This was my first visit at your dealership for service and I doubt I’ll return except to have the fluids topped off. I hope any issues related to this incident will be resolved accordingly and in a timely manner.
Tony G