Kelli was great! Service was quick and the waiting room experience was awesome. Price was good and everyone was friendly.
2/19/2024
David Z. VERIFIED CUSTOMER
In dealer service was great, but never get back to me to clarify brake job quote
2/15/2024
Larry G. VERIFIED CUSTOMER
At checkout, The 15% Sunday discount was not provided. They then said that only labor was to be included in the discount which is not described in the coupon email. It eventually was corrected but should not have been an issue in the first place. The only reason I came on Sunday was for that discount. Also, I am very upset that your service dept sent me a text with a number of “ failed” issues on my car. In reality, these were “recommended”issues based on the mileage on my car. I do not appreciate the implication that I needed those issues to be done to keep my car running. I use both your dealership and the Palatine dealer. Not sure I will use your dealership again.
2/12/2024
David P. VERIFIED CUSTOMER
I was happy with the service,Kelly did a good job letting us know that my car did not have any issues besides the work that was needed, Kelly was kind and courteous. Thank You Kelly
2/12/2024
Susan S. VERIFIED CUSTOMER
Great facility, staff helpful. Pleasure to deal with this service team.
2/11/2024
Glenn B. VERIFIED CUSTOMER
Kelli was very nice and attentive
2/11/2024
Paul S. VERIFIED CUSTOMER
I have dealt with Nick for years he is outstanding
2/11/2024
Pearson M. VERIFIED CUSTOMER
He communicated clearly and professionally, without pressuring me to buy anything extra. It's much appreciated.
2/11/2024
Zaza G. VERIFIED CUSTOMER
Thank You
2/11/2024
Cat W. VERIFIED CUSTOMER
Nick and Edward and your team were so kind. My vehicle was repaired beautifully. I am always confident in your smooth service. Thanks! Cat
2/10/2024
Thomas Z. VERIFIED CUSTOMER
Steven is an excellent service representative. Great service and dealership!
Five stars ??
2/9/2024
Pamela A. VERIFIED CUSTOMER
Steven was great! His follow through was excellent and he explained in detail the answers to my numerous questions.
2/9/2024
Denise S. VERIFIED CUSTOMER
Everyone was kind and helpful to my situation, very happy ! Thank you!
2/9/2024
Elizabeth J. VERIFIED CUSTOMER
Everything was fine, thanks
2/9/2024
David B. VERIFIED CUSTOMER
All issues were addressed and service was quick while I waited.
2/8/2024
Teketa C. VERIFIED CUSTOMER
Kellie is wonderful! She handled things with care and professionalism. I'm looking forward to having services done with McGrath Acura Libertyville in the future.
2/8/2024
Kathleen B. VERIFIED CUSTOMER
Very pleased. In and out in a short amount of time.
2/8/2024
Gordana D. VERIFIED CUSTOMER
Pleasant to work with
2/8/2024
Debra F. VERIFIED CUSTOMER
Kelli was excellent. Very short staffed and she remained calm and assisted everyone