Updates or returning phone calls would be an upgrade for you guys. Called to days in a row and wasn't able to speak to anyone after leaving a voice-mail.
7/22/2023
Walter W. VERIFIED CUSTOMER
Awesome
7/21/2023
Wei S. VERIFIED CUSTOMER
Steven is so helpful, appreciate his great help!
7/21/2023
Amit T. VERIFIED CUSTOMER
Keli was very professional and provided great customer service. She sent number of messages to keep me posted on my vehicle. First one was thanking me choosing McGrath dealership, Second message regarding updates on my vehicle. Third message thanking for trusting McGrath and requesting feedback. I think she can be a great example for others who doesn’t know what customer service is about and that does apply to all the positions. Thank you Kelly!
7/21/2023
Jack L. VERIFIED CUSTOMER
Steven’s customer service was superb.
Appreciate his attention to detail.
7/21/2023
Shelley H. VERIFIED CUSTOMER
Very informative and pleasant to deal with.
7/21/2023
Rodrigo M. VERIFIED CUSTOMER
Excellent service
7/21/2023
Aris T. VERIFIED CUSTOMER
She was very professional
7/21/2023
Gajinder S. VERIFIED CUSTOMER
Excellent service
7/20/2023
James C. VERIFIED CUSTOMER
Thanks
7/20/2023
Miguel P. VERIFIED CUSTOMER
I went to another McGrath acura branch prior to yours and I am so happy
To choose this location because the service is excellent and personnel especially STEVE is very knowledgeable , kind and patience enough to deal with a meticulous person like me! I am so grateful and very satisfied with the wonderful job and the honest people I deal with! You can count me in as a regular customer from now on! Thanks ????
7/20/2023
Christine C. VERIFIED CUSTOMER
Good service
7/20/2023
Robert W. VERIFIED CUSTOMER
Thanks Jordan!! Smooth transaction!
7/20/2023
Mason B. VERIFIED CUSTOMER
Amazing service! Kendall and all the service guys where friendly and easy to work with
7/20/2023
Tracy P. VERIFIED CUSTOMER
Speaker still not fixed
7/19/2023
Charles G. VERIFIED CUSTOMER
Slow, didn’t fu on my lane departure sensor
7/19/2023
Mylee K. VERIFIED CUSTOMER
Gerda was wonderful to work with. She explained everything thoroughly and provided A+ service. Thanks!
7/19/2023
Thomas R. VERIFIED CUSTOMER
My aut idle stop on my Acura TLX worked fine before I brought it in for Acura’s recommended software upgrade. Now it does not work at all. I am being told that I need a new battery because it will not hold a charge ( I purchased that battery in math) and that the battery cable needs replacement. Total 643.41. This is total b.s. Whatever happened to that vehicle happened under your care. I am extremely unsatisfied.