To the management team of Fontana Nissan,
I wanted to take a minute of your day to let you know how my experiences with Fontana Nissan have been, but before I do let me take a minute to introduce myself.
I am nobody and my car is nothing special. But all that changes the moment I drive on to your facility. From that moment until I leave the facility, I'm treated as a king returning to his castle. All of a sudden I am someone, and my car is special.
I have mainly dealt with Herman has my service advisor and he has set a high bar on how I judge other service providers that I may encounter throughout my day. I appreciate that he listens to the concerns I have for my vehicle and how he handles the entire in boarding process. I know a lot of that has to do with the high quality individual that Herman is, but I also know that his Stellar service would not be possible unless he worked in an environment that fostered such great service.
So I most sincere thank you for not only doing excellent work, but doing it with style as well.
With the highest appreciation,
David F
3/23/2019
Edwin S. VERIFIED CUSTOMER
You guys are always amazing and very helpful
3/23/2019
Margaret R. VERIFIED CUSTOMER
shorter wait time.
3/23/2019
Sandra E. VERIFIED CUSTOMER
Herman Rivas did an excellent job in advising me that i will soon need new tires. He told me about the promotion, buy 3 tires get one for $1 and also gave me estimates on more than one tire available. Overall I had an outstanding experience at Fontana Nissan.
3/22/2019
Ernestine D. VERIFIED CUSTOMER
He was very nice and informative about everything that was being done to my car.
3/22/2019
Manuel R. VERIFIED CUSTOMER
Great
3/22/2019
Jaime S. VERIFIED CUSTOMER
Thank you, Juan.
3/22/2019
Cynthia D. VERIFIED CUSTOMER
Herman is very knowledgeable and extremely helpful when it comes to service. He advises when service absolutely should be performed and when it can wait which is very important when you have a family and are on a budget. He is an asset to your company.
3/21/2019
Daniel M. VERIFIED CUSTOMER
Fantastic job
3/21/2019
Richard T. VERIFIED CUSTOMER
Big improvement in the steering wheel.
Car overall runs better.
3/21/2019
Edelmiro L. VERIFIED CUSTOMER
Professional job done thank you, and he honored my $10.00 discount coupon I had on my smartphone
3/21/2019
Rosemary F. VERIFIED CUSTOMER
David was great !!!
3/21/2019
Marnett L. VERIFIED CUSTOMER
Great job.
3/21/2019
Ramiro A. VERIFIED CUSTOMER
Buena atención
3/20/2019
Bryan R. VERIFIED CUSTOMER
I when as soon its was open and its was fast took about 1hr and half
3/20/2019
Christopher M. VERIFIED CUSTOMER
She was very nice, polite and professional.
3/19/2019
Jorge Z. VERIFIED CUSTOMER
Veru nice and help person
Im very happy whit the service
3/19/2019
Alfredo D. VERIFIED CUSTOMER
Well I asked to check my front passenger door it wasn't locking/unlocking by the use of FOB. Nothing was done