Vehicle was ready when promised. I had a ride home but I appreciate the offer of a courtesy ride home.
1/11/2020
Carlos V. VERIFIED CUSTOMER
Herman was very helpful and attentive when I took my truck for service.
1/10/2020
James C. VERIFIED CUSTOMER
David did his best in a very difficult situation.
1/10/2020
Blanca A. VERIFIED CUSTOMER
Just one comment on your voicemail being full and status follow up call not being answered. Otherwise, I was happy with the rental to keep life going.
1/10/2020
Angie H. VERIFIED CUSTOMER
Quick and fast service had me in and out within a drop of a dime
1/10/2020
Erika D. VERIFIED CUSTOMER
Lack of customer service
1/10/2020
Yolanda V. VERIFIED CUSTOMER
This Dave I will call you if I have more trbl.
1/10/2020
Mario L. VERIFIED CUSTOMER
All went well David was a great Service advisor explained all the work provided. The only on concern I have is that it seemed way to expensive for labor for what I had done to this vehicle, Also an OEM air filter should not cost $30 at the dealer.thank you.
1/9/2020
Alexis F. VERIFIED CUSTOMER
No communication with how long my car would take
If you are going to wash my car at least wash and dry it all the way don’t do a half job
I would say every hour I would like to receive a text telling me a eta of what’s going on with my car
1/9/2020
Jolly C. VERIFIED CUSTOMER
Well done!
1/9/2020
NORALYN E. VERIFIED CUSTOMER
Juan is very nice, helpful and thorough as he explained to me the root cause of the warning sign.
Juan you are an excellent employee ????????????
1/8/2020
Samuel O. VERIFIED CUSTOMER
Juan Melendez was helpful and knowledgeable and able to explain t ok me the reason for delays etc..that was good on his behalf and even offer to take me home and come and get me back t I'll the dealership but I decided to wait..overall I appreciate it
1/8/2020
Gerelle F. VERIFIED CUSTOMER
David did an amazing job putting me at ease about my teenage daughters 1st car purchase. I was nervous there might be problems with it and was very happy with the inspection report. My daughter & I will bring both our cars to David for service from now on.
1/8/2020
Theresa A. VERIFIED CUSTOMER
David was very kind and professional. He was nice enough to to let me know what I had coming up at my next check up... Also I had a doughnut and coffee offered to me the moment I sat in the waiting room. I don’t remember the young gentleman’s name but he was very nice! I’m very familiar with Fontana Nissan’s service department, This is my 4th car with your dealership! But the little extras go a long way, thank you!
1/8/2020
Alejandro M. VERIFIED CUSTOMER
Everything was excellent,
Thank you Christal
1/8/2020
Luis L. VERIFIED CUSTOMER
Good customer service
1/7/2020
Kathryn H. VERIFIED CUSTOMER
The young man who helped me with my work order was very nice and professional. Gave me all the explanations and help I needed to understand the different way the new transmission in my Nissan Sentra works. I am very relieved to know for sure that its behaviors are normal to the function. I will just need to allow for the changes in response times for this. Sometimes it felt o
1/7/2020
Brenda G. VERIFIED CUSTOMER
The next day after de oil change the service light turned on.