I am very disappointed with how long I had to wait for the services I received. I made an appointment for 1:30 the rep says I can be there before my appointment time, so I get there at 1pm. I don’t get even spoken to until 1:20pm. And then I wait a whopping 3 hrs plus for my truck back. Very disappointed. To top it off. I get my truck not even wiped down after “ wash”. Looks more like a hose down.
Will be preparing a review on this matter.
1/15/2020
Mireya V. VERIFIED CUSTOMER
Lily Shockley is very friendly and professional. She cares about the customers and makes sure every experience with getting your vehicle serviced is pleasant.
1/15/2020
Magdaleno V. VERIFIED CUSTOMER
He explained every thing good he was really helpful.
1/15/2020
Laura N. VERIFIED CUSTOMER
Lily was great , but am dissatisfied about my maxima with all the repairs i had to do now has me worried about my warranty and really thinking about trading in my car to another car other than Nissan , so sad about this, first time Nissan owner and maybe last
1/15/2020
Emeli M. VERIFIED CUSTOMER
Satisfied
1/15/2020
Lupe E. VERIFIED CUSTOMER
David provides excellent service,
1/15/2020
Brian B. VERIFIED CUSTOMER
Christal was awesome as usual. Polite and pleasant
and attentive.
Thanks Christal!
Brian B
1/15/2020
Debra M. VERIFIED CUSTOMER
This was first time was so fast with no issues. Thanks to David.
1/14/2020
Sheila M. VERIFIED CUSTOMER
On a super busy Monday morning, Lily provided efficient service with a smile. All my questions were promptly answered while she juggled multiple demands. I have been a Nissan customer since 1995 and I have got to say Lily is one of the best!! Thank You.
1/14/2020
Patricia S. VERIFIED CUSTOMER
David always goes out of his way to help me out by service need and my budget.
1/14/2020
Giovanna M. VERIFIED CUSTOMER
Always a good experience with Herman Rivas
1/12/2020
Jolaceray B. VERIFIED CUSTOMER
I have two cars purchased at Fontana NISSAN. I brought in for recall and kicks oil change tire rotation she was able to handle two cars multitasker.
1/12/2020
Alfredo N. VERIFIED CUSTOMER
Christal has excellent follow up skills, I truly appreciated her telephonic updates ask well as her genuine concern to get issue resolved