Was very professional, made sure to keep me in the loop in regards to car updates.
1/19/2020
Rosa M. VERIFIED CUSTOMER
Mr pisany was great he did good job with all my concerns and questions
1/19/2020
Carolyn W. VERIFIED CUSTOMER
Lily was very helpful and answered all my questions.
1/19/2020
Robert L. VERIFIED CUSTOMER
David was great!
1/19/2020
TINA S. VERIFIED CUSTOMER
I made an appointment for oil change and tire rotation. I told the service rep this also when I checked in. I switched to synthetic oil. Service took almost 2 hours. It took this long when I went to Metro Nissan. When I got into my car, check tire pressure light was still on. I had to wait another 15 minutes while the service tech reset my the code and did a test drive. Looking at my receipt, they never did a tire rotation. Also, no mention of washing cars on website. I had already had my car derailed Saturday so wasn't dirty. They didn't check to see if windows were open. My back windows were open a bit and they didn't close them. Inside of my car was wet because they didn't close my windows before they washed it. Unsatisfied with service I received. Y tires did not get rotated, I paid $100 for an oil change that 2 hours to do, inside of my car got wet andmy detail ruined because all they did was hose the car and not dry it. I will never come here again and will not recommend Fontana Nissan for service. Definately a huge difference between Fontana Nissan and Metro Nissan in Montclair. I will be taking the long to Montclair in the future.
1/18/2020
Jorge G. VERIFIED CUSTOMER
What a great experience! Can’t thank these guys enough for the prompt, courteous professional service!
1/18/2020
Maria M. VERIFIED CUSTOMER
Dave it was very nice and helpful. He answered the questions that I had for him and I didn’t have to wait a long time for my car to be ready.
1/18/2020
Benita H. VERIFIED CUSTOMER
Herman has great customer service and I will continue to bring my Nissan here to be serviced.
1/17/2020
Laverne A. VERIFIED CUSTOMER
You guys need to hire more people on the sevice side. No one should have to wait over 10-20 mins to check in. I won't be returning here. No need to call me.
1/17/2020
Aurelia L. VERIFIED CUSTOMER
Good
1/17/2020
David H. VERIFIED CUSTOMER
Juan scheduled my appointment quickly over the phone. He also checked me in on my service date. Polite and thorough. Good job!
1/17/2020
Virginia B. VERIFIED CUSTOMER
Great
1/17/2020
Ricardo M. VERIFIED CUSTOMER
Excellent service. I like Fontana Nissan they do a great job. I had an appointment and was scheduled during the least busiest time as I requested.
1/17/2020
Rosemary F. VERIFIED CUSTOMER
Alex was amazing , very helpful and professional
1/16/2020
Lupe R. VERIFIED CUSTOMER
Great service very polite and professional very pleased with the time to service my car Thank you a very satisfied customer
1/16/2020
Chanell S. VERIFIED CUSTOMER
Godd job to all the tech and all of the services Advisor at Fontana Nissan and specially Herman Rivas on being a great service advisor and always being there for me when I have questions to ask. I al so have to thank the service manager who also is there when I need help what a wonderful crew you have at Fontana Nissan.
1/16/2020
PETER J. VERIFIED CUSTOMER
At the time of picking my vehicle after waiting for almost 1.5 hrs for a scheduled oil change, I was informed that the headlight lamp needed to be exchanged. In my opinion this should have been done at the onset of the appointment. As a result your technician put me on the road without fully functioning car. Put me also at the risk of being stopped and ticketed for driving without a headlight.
Since then I went on YouTube and learned how to do it myself and therefore saved myself few bucks.
1/16/2020
Vicki P. VERIFIED CUSTOMER
Very happy with all services received from Fontana Nissan
1/16/2020
Michael F. VERIFIED CUSTOMER
Juan was very professional and made sure to take care of my concerns. He was very friendly and made my service process smooth and painless. I would recommend him for any service needs at Nissan.
1/16/2020
Christine R. VERIFIED CUSTOMER
Thank you for your service.....and good customer service from David Pisani