Everyone I saw was very friendly and helpful!!
Your high standard for customer service with all your employees is commendable!!
Thank you
5/17/2024
James K. VERIFIED CUSTOMER
Relatively quick service. John was helpful and informative with all of my questions!
5/17/2024
Lisa P. VERIFIED CUSTOMER
Norm Reeves Honda Cerritos for the win. I had a set of running boards installed. Was in and out in less than an hour and a half. Loving it
5/17/2024
Sandra A. VERIFIED CUSTOMER
Service excelent
5/17/2024
David S. VERIFIED CUSTOMER
Annette is the best!!!!!
5/17/2024
Linda R. VERIFIED CUSTOMER
Annette was very helpfull and took care of the service and warranty work to my satisfaction. I appreciated having the vehicle delivered. Great job
5/17/2024
Graciela A. VERIFIED CUSTOMER
Service was great! I'm always happy with my service!
5/17/2024
Father G. VERIFIED CUSTOMER
Thanks
5/17/2024
Maritza S. VERIFIED CUSTOMER
Everything and everyone was great!
5/17/2024
Damu Rohit. VERIFIED CUSTOMER
Oscar was amazing!
5/17/2024
John C. VERIFIED CUSTOMER
He was professional and kind.
5/17/2024
Yvette D. VERIFIED CUSTOMER
Ivette and the rest of the service department are always amazing. The texting feature is a great service as well so I can ask questions and get fast answers.
5/17/2024
Obi O. VERIFIED CUSTOMER
Timely completion
5/17/2024
Chun N. VERIFIED CUSTOMER
Excellent
5/17/2024
Gilbert J. VERIFIED CUSTOMER
I’m very satisfied for the service thank you ????
5/17/2024
Ruth B. VERIFIED CUSTOMER
Ernesto was fantastic!
He kept me informed regarding the repairs, was responsive to my questions, provided a solution for my travel requirements, was professional and courteous. His upbeat attitude and straightforward communication were very appreciated. Ernesto is a wonderful asset for your dealership.
5/17/2024
Michael H. VERIFIED CUSTOMER
Ken is the best
5/17/2024
John V. VERIFIED CUSTOMER
Yes
5/17/2024
Dennis Q. VERIFIED CUSTOMER
Your rep failed to follow my instructions even though I repeated them slowly. He has language shortcomings. Mistake regarding my tires was corrected and. no harm resulted
.
5/17/2024
Patricia G. VERIFIED CUSTOMER
Guillermo is the most polite kind friendly trust worthy person at the Downey Honda dealership