I had a signal come up on my car. I almost immediately got a call to bring in my Lexus. I was very busy & couldn't come in yesterday, but I had a small break this morning. The service department immediately recognized me as a frequent customer & friend to the establishment. They took me in, did quick paperwork & sent me on my way on a rental. About 2-3 hours later my car was ready, I paid a reasonable price for excellent work & was back on the road!! Thank You SC Lexus!!
8/25/2021
Francisco G. VERIFIED CUSTOMER
If you’re gonna asked why I need a **** alignment it’s because I need a **** alignment also thank you for **** washing my car what you guys didn’t do
8/25/2021
Abraham G. VERIFIED CUSTOMER
Was told nothing was wrong with my vehicle, car broke down again 2 days later.
8/25/2021
Stanley N. VERIFIED CUSTOMER
Quick, efficiency, pleasant waiting area
8/25/2021
ROY W. VERIFIED CUSTOMER
Hugh Abbott has always been a good service advisor for me.
8/25/2021
David A. VERIFIED CUSTOMER
Excellent customer service provided!
8/25/2021
Frank D. VERIFIED CUSTOMER
Great service
8/25/2021
Daniel A. VERIFIED CUSTOMER
Scott was fantastic! My sevice experience was excellent due to his efforts. I'm thinking of buying a new car and service is a key factor in my decision. Customer service experiences like I had today helps make my decision easier.
8/25/2021
Ryan S. VERIFIED CUSTOMER
Eric was a great help checking my vehicle again since it was displaying the same issues it was just repaired for several weeks prior. When I tried to get service from other associates I was instructed things would not be covered and would have large charges instead even though it was a follow up to previous work done by the facility.
8/25/2021
MARIA REFUGIO. VERIFIED CUSTOMER
Very good service!
8/25/2021
Cecilia S. VERIFIED CUSTOMER
Eric was beyond helpful & knowledgeable! He has great customer service skills & I was very pleased with the service I received. Thank you, Cecilia S
8/25/2021
**** J. VERIFIED CUSTOMER
Jacob was very helpful and accommodating.
8/25/2021
Camille M. VERIFIED CUSTOMER
Nice job, thank you
8/25/2021
Linda F. VERIFIED CUSTOMER
Daven is amazing!
8/25/2021
Susan S. VERIFIED CUSTOMER
Always a great experience
8/25/2021
Patty F. VERIFIED CUSTOMER
Hassan was wonderfully efficient!
8/25/2021
Wayne A. VERIFIED CUSTOMER
Service was good
8/25/2021
Barry D. VERIFIED CUSTOMER
Excellent service
8/25/2021
Jordan F. VERIFIED CUSTOMER
Chris was informative and prompt at following up… Great experience!
8/25/2021
Martha Z. VERIFIED CUSTOMER
Hassan has been my advisor for the last 3 years because I always ask for him. At times we have not agreed on the price or service but I am always satisfied with the outcome. I bought my car in Tustin but prefer to have it serviced in Mission Viejo