Loved him he got right to my car and back the next day
9/15/2021
Charles H. VERIFIED CUSTOMER
Didn't fill my DEF fiuid 3 hours oil change
9/15/2021
Trudie J. VERIFIED CUSTOMER
Christopher did a great job today. The only problem I had was getting a ride back to the dealership. It took me three tries to get in touch with someone at the cashier counter to find out why I hadn’t heard from the service. It had been 30 minutes since it was supposed to be ordered.
9/15/2021
Steve B. VERIFIED CUSTOMER
Aaron is always the best. So professional, great communication, everything is always perfect. You’ve got gold in him
9/15/2021
Annie M. VERIFIED CUSTOMER
It’s always been kind of baffling to me that you expect your customers to know who their service advisor is. I understand it’s probably for a personal touch or something but it’s just one more thing I’ve got to keep track of that I don’t know. Also my warranty was showing a suspended and instead of it being handled by the service team they made me go talk to the finance department. That could’ve been handled in an phone call and an email without bothering me while I worked and waited for two hours to get the tire patched. Also it’s a little frustrating that I can take my car somewhere else to get a dent fixed under warranty but I can’t get a tire patched anywhere other than the dealership.
9/15/2021
SHARON T. VERIFIED CUSTOMER
Representative was fantastic, super nice, courteous, knowledgeable & helpful.
9/15/2021
Trey B. VERIFIED CUSTOMER
Thanks Rachel for making the experience painless
9/15/2021
Richard N. VERIFIED CUSTOMER
I think my charges were inflated due to the fact I used points. Example …. Last April I paid 157.00 for diesel filter change and oil. You people charged me 224.00. Something is amiss. The other charges were high after further review
9/15/2021
Johnny D. VERIFIED CUSTOMER
Bob was very professional and kept me informed throughout the diagnosis and repair. Definitely would be back for future service and gives me a good opinion of Grapevine Lincoln.
9/15/2021
Jeremy S. VERIFIED CUSTOMER
Kyle was fantastic to work with! My car was ready much earlier than anticipated!!
9/14/2021
Ego E. VERIFIED CUSTOMER
Eric was very professional in all his dealings with me. He explained everything regarding the services provided, and recommended that I change my tires because they have worn out. That is true because I get the message on my dash board. He explained that it is for my safety.
Please I would like to have him attend to me next time. Oh, my car had a very clean wash yesterday! Thank you, Eric. Great service, very satisfied customer.
Ego.
9/14/2021
David K. VERIFIED CUSTOMER
Kyle was great!
I was disappointed that I had to wait a week for repairing a broken sway connector and talked to Nick about coming in at 1pm and not having parts.
9/14/2021
David S. VERIFIED CUSTOMER
My gladiator issues were taken car of quickly and very profesonally thank you very much!
9/14/2021
Gabriel P. VERIFIED CUSTOMER
I will always take my vehicle to Cerritos Nissan for service because of Jaime Nava.
9/14/2021
Jose D. VERIFIED CUSTOMER
Great service by our advisor
9/14/2021
Teodulo R. VERIFIED CUSTOMER
My first time coming in since purchasing my new car. Tim was great! Very patient and informative!