Excellent customer service and thank you for a loaner, it allowed me to get my work done!
9/21/2021
Sharaleen G. VERIFIED CUSTOMER
Thank you
9/21/2021
Adan G. VERIFIED CUSTOMER
Jaime Nava is a great advisor
9/21/2021
Lah D. VERIFIED CUSTOMER
As always Ivan, thank you so much for always helping me out when I’m need of urgency! I appreciate you. I understand you were fully booked, you always squeezed me into your appointment. You’re awesome!
9/21/2021
Jeff G. VERIFIED CUSTOMER
Waited an hour for a simple oil change, my truck was still in the queue, so got my keys back and left. An oil change should be done in 45 minutes or less. I will take my business elsewhere.
9/21/2021
Chad S. VERIFIED CUSTOMER
That car was driven 1.1 miles. This is not necessary for the service that was performed. Someone decided to take a joy ride in my Boss 302 Mustang. The car was also scratched while in service!
9/21/2021
Justin S. VERIFIED CUSTOMER
Hey y’all Daren is great. Dude has a fantastic personality and a really great demeanor. Not gonna lie, I got a little testy once or twice b/c my fleet company took forever to get the repair approved and I was tired of being w/o my car. Daren stayed in touch and let me know what was going on. I really appreciate him. He’s great with people. Give the man a raise!
Justin
9/21/2021
EZEQUIEL V. VERIFIED CUSTOMER
estoy insatisfecho con el ultimo servicio de mi carro chevrolet impala 2016 me dejaron muy mal mi carro y estoy esperando mi Reembolso de $168 dollares que paque en california y daniel castillo no a hecho nada para atender este problema no mecontrsta
9/20/2021
Sundance N. VERIFIED CUSTOMER
I’m unsure who Matthew Bailey is in the Ford Dealership
9/20/2021
Margarita R. VERIFIED CUSTOMER
Great service as always - thank you.
9/20/2021
Ralf K. VERIFIED CUSTOMER
Tyler did a great job to recover the work from Clay Remmert.
If I had to review Clay’s work this review would be quite the opposite. Clay communicated very poorly, never answered the phone or called back.
So Tyler keep up with your good work, I will contact you first in the future.
9/20/2021
Karen L. VERIFIED CUSTOMER
Excellent service experience
9/20/2021
Brian R. VERIFIED CUSTOMER
The recalls we told to me were completed and to come pick up my vehicle. When I got there Rachel had me sign the paperwork and gave me the keys and told me I could go get my vehicle and go. I asked her if she wanted to walk around the vehicle before I go and she agreed. We went out and could immediately see the roof rail recall was not completed. She never checked before calling me. I then had to wait while the recalls was performed completely negating why I dropped it off. I missed one hour of work due to this poor service.
9/20/2021
William S. VERIFIED CUSTOMER
Ivan was EXCELLENT!!!
9/19/2021
MARIE F. VERIFIED CUSTOMER
Everyone was very helpful from the time I got there until I left. Christopher W. Was very helpful and took care of everything including setting up a car to use while my truck was being serviced.
Thanks!
9/19/2021
Heidi B. VERIFIED CUSTOMER
Jesus was great to work with and communicated well regarding the service of the vehicle. All work completed as expected. Thank you
9/19/2021
GABRIELLE L. VERIFIED CUSTOMER
Thank you for the excellent experience at your store.
9/19/2021
Edgardo S. VERIFIED CUSTOMER
He is very good and straight to the point
9/19/2021
Leland H. VERIFIED CUSTOMER
I’m really very happy to have purchased a CPO from South County Lexus. I will consider my next purchase in the future when I buy my next Lexus. Thank you.
9/19/2021
Warren R. VERIFIED CUSTOMER
Outstanding work by Mr. Heath. He did an outstanding job resolving the the tire issues on my vehicle. Couldn’t be more satisfied.