Joe did a great job explaining what was needed and communicated in a timely manner.
3/13/2022
Jeff R. VERIFIED CUSTOMER
Evan was great. Very friendly and helpful.
3/13/2022
Terry T. VERIFIED CUSTOMER
Keep up the good work
3/13/2022
Dane L. VERIFIED CUSTOMER
Tyler is the best service advisor I have ever had. Grapevine Ford is lucky to have him
3/13/2022
PHILLIP G. VERIFIED CUSTOMER
Very efficient , friendly and helpful.
3/13/2022
SEAN W. VERIFIED CUSTOMER
Pete was great. Very attentive and kept me informed with status reports. Great experience.
3/13/2022
Christina N. VERIFIED CUSTOMER
They did an extra good job, and really helped to make sure my car was done when I needed it in a rush!
3/13/2022
Mary D. VERIFIED CUSTOMER
Service was good and faster than I expected
3/13/2022
Leslie M. VERIFIED CUSTOMER
Scott was great! Exceeded our expectations!
3/13/2022
JENNIFER J. VERIFIED CUSTOMER
Was a fabulous experience from start to end! Everyone was super nice! Pete was awesome ! Kept me in the loop with the entire process! Very friendly
3/13/2022
LOURDES M. VERIFIED CUSTOMER
Tim was attentive and easy going. Service was performed in a speedy manner. Thanks!
3/13/2022
Serge R. VERIFIED CUSTOMER
Very professional every time
3/13/2022
Farzin B. VERIFIED CUSTOMER
Pleasant experience. Dry professional.
3/13/2022
PELAGIA D. VERIFIED CUSTOMER
Amazing customer service . Great communication
3/13/2022
Sonia L. VERIFIED CUSTOMER
Great service as always. Davin is efficient and caring
3/13/2022
Larry H. VERIFIED CUSTOMER
Great communication and follow through.
3/13/2022
BRAD G. VERIFIED CUSTOMER
Jody was great. Only disappointment was discovering my pocket change bag (crown royal bag) was depleted. My fault for leaving in my center console but does not make theft right. I was not looking for anything other than notifying management so they can ensure it does not happen to anyone else. They made it right by granting me a complimentary oil change. Jody was empathetic and apologetic. A+. Again, you should not have to worry about theft and I blamed myself for leaving change in my truck but then again, I should not have worry about someone going through my belongings.
3/13/2022
WILLIAM R. VERIFIED CUSTOMER
Fuel tank was almost full when dropping off and down to 1/4 tank when I picked up. It had 300 - 500 miles put on it in your care. Seems excessive for testing purposes.