Bradley kept us up to date as to what was going on. He was really great.
4/29/2022
Carole P. VERIFIED CUSTOMER
I adore going to Lexus for my car ooo thanks for the
4/29/2022
Eric V. VERIFIED CUSTOMER
Kyle is easily the friendliest and best service advisor I've worked with at this dealership.
4/29/2022
Russell A. VERIFIED CUSTOMER
Service was great got me in and out I was happy thanks
4/29/2022
Donald G. VERIFIED CUSTOMER
Great service from RGD
4/29/2022
Henry G. VERIFIED CUSTOMER
Always good and professional. Clearly explains situation with my vehicle.
4/29/2022
GARY H. VERIFIED CUSTOMER
Jacob was great and had my truck done a day early !
4/29/2022
Eric G. VERIFIED CUSTOMER
Heath in service is fantastic. Cares about the customer. My wife and I come to this location because we feel Heath will take care of whatever the issue is.
4/29/2022
MELTON B. VERIFIED CUSTOMER
Pete Roshell is a straightforward and honest service advisor. I trust Pete to take good care of my truck and make recommendations that are needed to keep it running and in tip top shape. I know Pete has been with Grapevine Ford for several years and I think it is important Grapevine Ford does all it can to retain great employees. Service after the sale is very important. Also would like to recognize Jeffery Mozingo for his awesome job of getting my truck checked out and repaired so quickly. Love the new lower ball joints. The truck drives and handles better than when it was new. Thanks Pete, Jeffery and Grapevine Ford for a great service experience.
4/29/2022
Meenal D. VERIFIED CUSTOMER
Really happy with your service. Thank you so much!
4/29/2022
Sean L. VERIFIED CUSTOMER
Joe was awesome - give him a raise! Thanks
4/29/2022
Enrique G. VERIFIED CUSTOMER
Very friendly Víctor, very good person
4/29/2022
ANTHONY H. VERIFIED CUSTOMER
Service Advisor was very nice. Service manager was also. But my problem was not addressed to my satisfaction and I felt like my issue was oversimplified and kicked down the road.
4/29/2022
Kandiah A. VERIFIED CUSTOMER
Hassan is very friendly and attentive and polite. Pleasure to work with
4/29/2022
Catherine F. VERIFIED CUSTOMER
As always Evan provided great customer service. Thank you!
4/29/2022
Robin K. VERIFIED CUSTOMER
Excellent service and friendly personnel
4/29/2022
Mercede G. VERIFIED CUSTOMER
Great job. Thank you
4/29/2022
Jack C. VERIFIED CUSTOMER
Scott, who took the car from me, was not there to give it back to me. The young man who gave it back to me was unable to answer any questions. This is my wife’s car & this was her first service. It would have been nice to have Scott there to answer questions.