This was my first time having my car serviced at South County Lexus. I was very impressed with the experience from the moment I arrived on the service drive all the way through picking up my car. Everyone that assisted me were very professional and proficient at their jobs. I will continue to bring my car in for service here.
9/29/2022
Mark C. VERIFIED CUSTOMER
Not sure of the why. Victor let me know our car was ready and Lyft was on the way to pick me up @ about 3:00 p.m. The ride didn't show up or text or call after more than an hour. I texted and called the numbers provided with no response. After an hour and 45 minutes I called the main service line to cancel the Lyft since my wife was getting off work by then. We managed to pick up the car before closing, but barely. More of an inconvenience than a problem. Maybe a little more communication next time.
9/28/2022
JOHN H. VERIFIED CUSTOMER
Actually my service advisor was Stetson. He was very knowledgeable in answering my questions, very courteous, and very respectful.
9/28/2022
Jerry F. VERIFIED CUSTOMER
Jacob did a great job! Very satisfied with service!
9/28/2022
Beth W. VERIFIED CUSTOMER
I meant to hit yes and hit No by accident. Please resubmit.
9/28/2022
ROBERT B. VERIFIED CUSTOMER
Great service guys
9/28/2022
Lou B. VERIFIED CUSTOMER
job well done
9/28/2022
Rodolfo L. VERIFIED CUSTOMER
I like to say is I'm very displeased with Midway Chevrolet and Midway Chevrolet Collision Center. I took my vehicle in because I was involved in the theft and Midway Chevrolet was very unprofessional on how they handled the situation. You would think since my vehicle was involved in the theft they would do a thourgh inspection about the major components like my insurance adjuster asked them to do. The first time I was called to pick up my vehicle all they had done was re-key it, they didn't do nothing but the insurance adjuster asked for. The second time I went to pick up my vehicle as soon as I pulled out of the driveway of their dealership I thought it idle out of control so I took it back and ask but they actually did to it but they didn't check none of the major components meaning the engine or the ****. When I asked if they didn't check the transmission they said because they were told about it. Excuse me I think that's a major component of the vehicle why was in a check? Incompetence is the only word I could use
9/28/2022
Van M. VERIFIED CUSTOMER
Everything was good
9/28/2022
Stringer Enterprises. VERIFIED CUSTOMER
Scott is a real pro. He handles pressure flawlessly.
Pleasure working with him.
9/28/2022
Dinh N. VERIFIED CUSTOMER
It’s the best customer service
9/28/2022
David O. VERIFIED CUSTOMER
Bought my vehicle in for the eight
Time to be told my vehicle can not
Be fix and it's still under warranty. Very disgusted and seeking legal advice.
9/28/2022
Razieh G. VERIFIED CUSTOMER
Friendly service
9/28/2022
John M. VERIFIED CUSTOMER
He was great
9/28/2022
Steve V. VERIFIED CUSTOMER
Adrian is fantastic. We book all of our appointments with him.
9/28/2022
Delana P. VERIFIED CUSTOMER
Hugh Abbott is so wonderful to work with. I enjoy coming every time to fix my car because he is fast and reliable and customer service is AMAZING!!!
9/28/2022
Hugh G. VERIFIED CUSTOMER
I can always count on a quick service so I can get back to my day. I find that So County Lexus takes care of all my needs. I‘be been working with Evan Frykman for about 7 years and I can always depend on him to take care of my Lexus.