Very expensive for routine maintenance. Representative mislead customer about any potential discounts re being senior or loyalty customer. Stated it was already included in the billing. A lie! Left me not trusting the representative. I don't want to do business with him again. I am going to Newport Beach Lexus for further service.
11/3/2022
Joseph S. VERIFIED CUSTOMER
You are lucky to have Richard on your team!!
11/3/2022
KERRI W. VERIFIED CUSTOMER
Joe is very knowledgeable and helpful!
11/3/2022
Rachel B. VERIFIED CUSTOMER
Richard was awesome and knowledgeable and fast! I had a great experience
11/3/2022
Paul O. VERIFIED CUSTOMER
Kyle is very informative and helpful in regards to Taking care of my car! He has been at the dealership for many years and I have enjoyed visiting with him and I’m glad to see him become a service rep! I don’t think you can find a better guy than Kyle. Sincerely Paul O
11/3/2022
BRANDI P. VERIFIED CUSTOMER
Joe was a very accommodating and helpful.
11/3/2022
Michael C. VERIFIED CUSTOMER
All went well.
11/3/2022
Ryan N. VERIFIED CUSTOMER
John is and always has been the best service advisor I have ever dealt with. None of the issues are on him but my mechanical problem wasn’t fixed. I have an issue with my warning chimes coming on and they replaced some harnesses and that didn’t fix the issue. I need my
Vehicle for work and travel long distances, so with the constant chimes and warning lights going on every 10 seconds sure makes for a long and annoying ride. Like I said, it’s not John’s fault at all and he has been amazing. I’m just frustrated because I have to try and get this resolved and it’s probably just as frustrating to the guys and gals who work on it. Everybody has been great and I trust no one else with my vehicle. Just a little frustrated is all.
11/3/2022
Sky M. VERIFIED CUSTOMER
Very much satisfied and great customer services.
11/3/2022
Eileen G. VERIFIED CUSTOMER
Scott was excellent with his customer service!
11/3/2022
Lila And. VERIFIED CUSTOMER
Daven Anthony is a fantastic service consultant. Super friendly and extremely helpful.
11/3/2022
Kathleen F. VERIFIED CUSTOMER
Wonderful service as always, even with my last minute, unscheduled visit!
11/2/2022
ROBERT R. VERIFIED CUSTOMER
We have service techs that are too young to work on 2004 Chrysler 3
300M electric problem so take your car somewhere else. Tks for nonthing!
L
11/2/2022
HARRISON C. VERIFIED CUSTOMER
Jacob is always awesome! The mechanics saw a few things that should get looked at so jacob took pictures of the issues and showed me instead of just telling what they saw.
11/2/2022
Kateryna K. VERIFIED CUSTOMER
Great and fast service
11/2/2022
Jesse S. VERIFIED CUSTOMER
Hassan is the best in the business. Informative, professional, and reliable.
11/2/2022
John C. VERIFIED CUSTOMER
Too soon to tell or rate at all I was having ac issues and cannot give any rating at this time. Try me in 30 - 60 days. Hassan is an outstanding rep. Great listener, knowledgeable of Lexus products as well as being exceptionally cordial and personable. Hassan is a huge asset to South County Lexus and should be rewarded when possible. See you soon.