Tony & his service team always provide me with professional,fast, courteous service! Tony is knowledgeable about my car, he explains what needs to be done & when so I can stay on top of my cars maintenance.
9/6/2018
Suzanne C. VERIFIED CUSTOMER
Good job
9/6/2018
PEDRO M. VERIFIED CUSTOMER
Exlellente
9/6/2018
TERESITA R. VERIFIED CUSTOMER
Excellent customer service very professional things done on time thank you Nissan's manager especially Ken
9/6/2018
DENNIS B. VERIFIED CUSTOMER
Very courteous and vehicle was delivered in a timely manner.
9/6/2018
Isabel A. VERIFIED CUSTOMER
Every time I arrive at this establishment the individual that you're requesting feedback form is exceptional well-rounded a people person compassionate and effective efficient and I love to come to that establishment for one of the key reasons that you have that individual there that knows that your time is valuable and is willing to do what needs to be done in a timely matter to excess the fact that you have other things to do so I would love to thank her from the bottom of my heart as her being a team player I really appreciate coming there
9/6/2018
Joseph Q. VERIFIED CUSTOMER
Luis was awesome. Great service and great work on my new car.
9/6/2018
Michael M. VERIFIED CUSTOMER
Tony is great and provided excellent customer service!
9/6/2018
Jonathan H. VERIFIED CUSTOMER
The shuttle was not in service when I was told it was.
9/5/2018
Richard C. VERIFIED CUSTOMER
Happy with Marnie help just took along time to get the parts shipped out
9/5/2018
KEVIN R. VERIFIED CUSTOMER
Awesome employee!
9/5/2018
Andy G. VERIFIED CUSTOMER
I dread each and every time I bring my car for service at Cerritos Nissan. What I intend to be a routine oil change inevitably turns into an expense exceeding $500 nearly every visit. Upon leaving the shop yesterday, I still have warning lights for low tire pressure and no new oil change sticker was applied. The front bumper is still damaged. What service was actually done to my vehicle?
I sold my car and began a lease with the intention of limiting these excessive maintenance expenses. Now I have a car payment AND maintenance issues similar to what I endured previously, with my 2011 Maxima. What am I even paying for with this lease on my 2016 Altima? What is the extended service package I purchased that so far has not been necessary for any service? This lease agreement has been a nightmare and I look forward to exploring other options with other manufacturers, which is a shame after being a loyal Nissan customer for the last seven years across three different vehicles. I simply cannot afford the time, cost, and frustration associated with this agreement.
9/5/2018
VINCENT M. VERIFIED CUSTOMER
Tony was very resourceful bright intelligent explained everything to all of my questions gave me options when I thought there were no options overall he was a great..
9/5/2018
Georgia W. VERIFIED CUSTOMER
No prob so far. Thanks
9/5/2018
William S. VERIFIED CUSTOMER
They always do a Stella job thanks
9/5/2018
BRUCE S. VERIFIED CUSTOMER
Marnie was very informative and efficient.
9/5/2018
ANDREW C. VERIFIED CUSTOMER
Jesse went above and beyond and is a fantastic service advisor. He is da man!!!
9/4/2018
Angel A. VERIFIED CUSTOMER
Jaime is always great. He takes the time to get to know his customers and that’s something special. I always know he’s going to do a great job.
9/4/2018
Sara A. VERIFIED CUSTOMER
Thank you Nick, great service.
9/4/2018
Kanielle R. VERIFIED CUSTOMER
I was called by Eric and told what time my truck would be ready and was called to confirm I could pick it up. I even got my truck back earlier than expected.