Luis was very professional and I appreciate the way you can handle my transaction he made me feel comfortable and I felt that I was getting a good deal as quality service please give him my appreciation. TERRY H
10/3/2018
Brian M. VERIFIED CUSTOMER
It took 25 minutes to bring our car up after they said it was ready. My wife and I are in our eighties and did not appreciate the wait. Will try a different Lexus dealer next service time.
10/3/2018
John M. VERIFIED CUSTOMER
Hassan provides outstanding service. He was professional, curteous and went in to great detail regarding the problems with my car.
The work was completed within the time period promised and options given for work that will be done later.
Hassan reaches the high bar of excellence expected of the Lexus service organization. I assume he will soon be the service Manager for your group, soon.
10/3/2018
William L. VERIFIED CUSTOMER
Very professional and accommodating.
10/3/2018
Traveil T. VERIFIED CUSTOMER
Brian was completely awesome! He took amazing care or me and my car, thanks again!!
10/3/2018
John H. VERIFIED CUSTOMER
Really exceptional has a very high bar. So yes/no question seems unfair. However Luis was very kind, polite, and friendly and I would recommend people to go to him.
10/3/2018
EMILIO M. VERIFIED CUSTOMER
Muy buen servicio, resolvió todo lo que se le pidio y explicó a detalle el servicio que se le dio al vehículo. Y entrego el trabajo en el tiempo que el nos dijo que tomaría!! Gracias Luis por tu trabajo y excelente actitud!!
10/3/2018
Agnes W. VERIFIED CUSTOMER
Simply the best service ! This is my third RX350! Also I’m getting a loaner every time !
10/3/2018
Mayra B. VERIFIED CUSTOMER
He was very helpful and had great customer service
10/3/2018
Denise A. VERIFIED CUSTOMER
Excellent customer service
10/3/2018
Venvy W. VERIFIED CUSTOMER
Service advice Issac Lam was excellent. Job well done! Free car wash was very good too.
Ronnie provided excellent customer service. Thank you.
10/3/2018
Steven M. VERIFIED CUSTOMER
Our service advisor, Isaac Liam, was awesome. Love Isaac and South County. Prompt and courteous.
10/3/2018
Michael H. VERIFIED CUSTOMER
The service department lied about the issue with my tire and then tried to gauge me with an over 100% mark up on the replacement tire that I didn't need. Very unethical. This is the 2nd time I have been hit by this service dealership with outrageous costs to work that didn't need to be done.
10/3/2018
Patrick S. VERIFIED CUSTOMER
Tony was exceptional, he truly cared about my situation and helped me with everything I needed. Will definitely return!