Hugh has been my service advisor for many many years. He has been wonderful to me and my car. Hugh has taken time to explain all the confusing things that are required to keep my car in tip top shape. When I come in for repairs, I feel that if Hugh is there. The work will be done perfectly.
10/4/2018
Jennie H. VERIFIED CUSTOMER
Luis was very friendly and personable. He talked me through the process and kept me updated as my car was being serviced. Afterward, went over all the steps they took during the servicing and let me know the condition of my car.
10/4/2018
MARY H. VERIFIED CUSTOMER
Hugh is always customer focused and gets the job done. Thx
10/4/2018
Nobuo I. VERIFIED CUSTOMER
Thank you for your service. It was good!
10/4/2018
Tami K. VERIFIED CUSTOMER
Brian was great, fast, friendly
10/4/2018
JOHN B. VERIFIED CUSTOMER
Hugh did a great job as always!
10/4/2018
GAVIN F. VERIFIED CUSTOMER
Great friendly service all around.
10/4/2018
JESUS R. VERIFIED CUSTOMER
Good
10/4/2018
Manfred H. VERIFIED CUSTOMER
I received excellent service from RGD.
Thank you,
Fred Helmrich
10/4/2018
Mitch L. VERIFIED CUSTOMER
Thanks Kenneth! You’re great!!!
10/4/2018
Paul L. VERIFIED CUSTOMER
Scott is always very thorough and profession .
10/4/2018
Araceli O. VERIFIED CUSTOMER
Excellent fast service and very polite attention I do recommend people to come here????????
10/4/2018
Paul C. VERIFIED CUSTOMER
Drew
Is one of the best service personal in your dealership.
Daniel Garza will be missed.
10/4/2018
MATT L. VERIFIED CUSTOMER
Ty
10/4/2018
DAVID G. VERIFIED CUSTOMER
My blinkers did not work when I picked the car up. Should have tested everything before I was told it's ready. Wasted a good hour of my night. Now I wait another day and hope I get my car back and everything works properly. Now I'm going to have to inspect everything thoroughly since they made such an obvious mistake.
10/4/2018
Estrella M. VERIFIED CUSTOMER
Service requests was completed in timely manner.
10/4/2018
CLAYTON B. VERIFIED CUSTOMER
I brought my truck in to have the radio programs and you have the park assist trouble codes diagnosed on the vehicle on 9/21/18 invoice 610278. When I receive the vehicle the Programming of the radio was complete but no trouble codes were polled on the radio. I was told that the technician went home, And would not be back until the following Monday. I then brought my truck in Tuesday To have the park assist diagnosed 9/25/18 invoice 610663. I was told that the vehicles multifunction switch needed to be replaced. I asked Hugh Abbott How the multifunction switch affects the park assist system. His response was I don’t know it just does. So I asked him to find out in the to follow up with me and still to this day I have not heard anything back from Hugh. I am very displeased with the customer service I have received as well as his knowledge to the problem of my truck which has still not been remedied. I will no longer be using Midway Chevrolet as a repair facility for my truck, Nor will I recommend to anybody I know to use Midway Chevrolet service department for the circumstances that have been displayed.
10/4/2018
Eric S. VERIFIED CUSTOMER
Your staff is very courteous and knowledgeable.
10/4/2018
Jeff B. VERIFIED CUSTOMER
Scott was very thorough, polite and easy to work with. Thank you!
10/4/2018
Sharell M. VERIFIED CUSTOMER
Jonathan provided exceptional customer service. He was patient and kept me informed about the repair progress the entire way.