Appt for a simple oil change was for 1:15. Arrived at 1:22. Simple oil change took over 3 hours. If you can’t do the service at the time scheduled, dont say it will only be less than an hour.
1/17/2023
Everett V. VERIFIED CUSTOMER
Anthony took excellent care of me and my Ram truck. I had to use a different service writer and didn’t know how it would go, but I was pleasantly surprised at just how well Anthony took care of my problems. I now have two service writers I can trust to get the job done.
1/16/2023
Steve P. VERIFIED CUSTOMER
Everyone that I spoke with was very courteous.
Richard was very professional!!!! 5*
1/16/2023
Colton S. VERIFIED CUSTOMER
The employees were super friendly and helpful. The shuttle service was very convenient, the driver was great and friendly as well. Overall 5/5
1/16/2023
Eric N. VERIFIED CUSTOMER
Kyle is consistently kind, professional, knowledgeable, and approachable. Our family always requests Kyle as our advisor to care for our vehicles.
1/16/2023
David O. VERIFIED CUSTOMER
I had to pay a lot of money to be told that there was a problem you couldn’t even fully figure out or resolve on the day that I dropped the car off at 9am. Had to call for an update before close, hadn’t even heard from the team and am afraid I would have lost my car for multiple days due to the shop being closed.
Unnecessary trip to the shop and money spent to receive literally nothing.
1/16/2023
John R. VERIFIED CUSTOMER
Good job by Jacob with this service. No issues or complaints!
1/15/2023
Mark S. VERIFIED CUSTOMER
No info on a part that was needed and noted to be ordered - no communication- went to dealership to pick up vehicle and left with a loaner car - because it actually wasn’t ready or repaired per the service manager.
1/15/2023
Thomas M. VERIFIED CUSTOMER
Kyle was amazing. So responsive, kept me updated throughout the process. I will keep coming back because of guys like Kyle
1/15/2023
Melanie S. VERIFIED CUSTOMER
Always thorough. Thank you.
1/15/2023
Michael J. VERIFIED CUSTOMER
John Otero was awesome. I truly appreciated his effort in helping me get Warranty Assistance regarding the issue with my UCONNECT system. I wasn’t expecting a miracle but John delivered. Thanks.
1/15/2023
Muffy D. VERIFIED CUSTOMER
Kyle is the best. He’s professional, knowledgeable, pleasant , and he took great care of me and my car. I hope he’s with you for many years.
1/15/2023
John H. VERIFIED CUSTOMER
Great service advisor, professional, friendly , knowledgeable, and very customer focused,
1/15/2023
Kim B. VERIFIED CUSTOMER
Excellent service
1/15/2023
Cheryl S. VERIFIED CUSTOMER
Great as usual! Thanks!
1/15/2023
Carrie E. VERIFIED CUSTOMER
Hassan is the best! Takes great care of my vehicle and very professional.
1/15/2023
William M. VERIFIED CUSTOMER
Evan is amazing and represents your company very well. He goes out of the way to make the experience a Lexus experience. I will continue to recommend your dealership and him very highly.