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Real Reviews from VERIFIED CUSTOMERS
Malita S. VERIFIED CUSTOMER
Great, friendly Service
11/28/2018
Alfred R. VERIFIED CUSTOMER
Keep up the good work Johnny.
11/28/2018
TAMARA S. VERIFIED CUSTOMER
Great customer service.
11/28/2018
YOUN K. VERIFIED CUSTOMER
I am very happy with his service. Tim is very professional and kind . I was worried about the tire repairs , but It was done within two hours . I would recommend Tim to my friends who owns Lexus.
11/28/2018
Gilbert H. VERIFIED CUSTOMER
Jaime Navarro was great and we trust that our car was done with honesty. Thanks again
11/28/2018
Jana K. VERIFIED CUSTOMER
Absolutely amazing customer service. Isaac is amazingly helpful and there for anything I need or I wish. Thank you again. 10+ my rate. Sincerely Jana K
11/28/2018
JAMES L. VERIFIED CUSTOMER
Very good service
11/28/2018
Carl E. VERIFIED CUSTOMER
Isaac was cheerful, knowledgeable and efficient. My car was ready a few minutes ahead of time. He explained everything clearly and completely. He is a fine representative of your organization. I will recommend to others they consider South County Lexus for fine service. Carl
11/28/2018
ROBERT M. VERIFIED CUSTOMER
Karan is an excellent salesperson. He answered all our questions completely with no hesitation. He was very courteous and obviously concerned with making sure that we were satisfied with our decision. We would definitely buy from him again.
11/28/2018
Richard D. VERIFIED CUSTOMER
I love how Hassan got me into my courtesy car and back on the road to home quickly and I also love that my car was washed and vacuumed, plus I never feel like anyone is pushing repairs on me! I trust Hassan. He gets a 10!!
11/28/2018
Maryann O. VERIFIED CUSTOMER
I would return to service my car because if the good experience with Eric he is so very professional and explains in detail that I as a woman can understand
11/28/2018
HARRIETTE W. VERIFIED CUSTOMER
Tony Fears provides excellent service. He is knowledgeable about your car. He makes sure that you are kept abreast of the service needed. In orther words, he cares about his work.
11/28/2018
MARTIN R. VERIFIED CUSTOMER
Tony was very helpful a knowledgeable I really had a great experience
11/28/2018
David S. VERIFIED CUSTOMER
He did a wonderful job
11/28/2018
Christenses S. VERIFIED CUSTOMER
Austin was great and very helpful Sloan
11/28/2018
Michael G. VERIFIED CUSTOMER
Good job...one suggestion: I have owned my first jeep ever for less than 6 months. I knew nothing about what to have done on first visit...my bad. I received an email that my second coat of ZakTek was due. Then I received an email acouple of days later that it was time for oil change and tire rotation with a coupon for discount. I scheduled appointments and brought jeep in. Told the servicman that I didn't really need a tire rotation yet. He inadvertantly did it anyway. I then received call that car was ready and that tires were rotated and oil changed, ZakTek, etc done. I told the service dept that I didn't want the rotation. When I picked the car up they said that the reverted tires back to original location. Then someone said it doesn't matter because I had four free oil changes (now three), and four rotations, which were through SWEEP program. Why dudn't someone tell me ahead of time. Then when I got home I checked mileage...only 2200 miles!...my bad for not checking. So wasted oil change and extra time....bottom line brief first timers with new cars on first visit.
11/28/2018
NEIL S. VERIFIED CUSTOMER
The whole team did a wonderful job on my car. Fast in, fast out and high quality, too. I happened into Grapevine Ford a day earlier than I was supposed to be. They put me in to get my passenger airbag replaced under a recall notice. I expected to be turned away. I was very surprised and grateful that I was allowed to stay and get my car serviced.
11/28/2018
DERRICK W. VERIFIED CUSTOMER
Brad was great as always! Thank you!
11/28/2018
KALYNN M. VERIFIED CUSTOMER
Awesome service as always
11/28/2018
PAUL G. VERIFIED CUSTOMER
Job done quick and efficiently. How ever...after $1400.+ a clean exterior would have been nice. The paperwork stated it was washed.
11/28/2018