The service advisor did a good job. I just wish Midway would fix my fuel problem with my Malibu. I cannot fill my fuel tank completely full.
12/10/2018
Tracy G. VERIFIED CUSTOMER
Chandler was great! I was not feeling well and I got there early and they got me out quickly! Thanks!
12/10/2018
KATHLEEN B. VERIFIED CUSTOMER
Ronnie did a great job keeping us informed on the status of our car
12/10/2018
Brandon R. VERIFIED CUSTOMER
Scheduled my service and was taken care of in a timely manner, very professional
12/10/2018
Scott E. VERIFIED CUSTOMER
Appreciate the fact that George Chacko answers his phone, returns phone calls and calls with status updates.
12/10/2018
LETICIALUIS M. VERIFIED CUSTOMER
Everything was fine
12/10/2018
Bonnie L. VERIFIED CUSTOMER
Yet again mission Viejo sets the standard of excellence
For not just Lexus but all car dealers . The total
Commitment to customer service and the willingness To go
Way above what is typical for car dealerships is what sets them apart. By a mile !
I own Mercedes bmw gmc and have suggested that they
Go see how mv Lexus takes care of their customers. It’ would
Blow their socks off
12/10/2018
Kenneth V. VERIFIED CUSTOMER
Good day,
We had a a broken regulator in the driver side window. Called and got an appointment the very next day...incredible. The service was outstanding.
Thank you,
Kenneth V
12/10/2018
LANG H. VERIFIED CUSTOMER
It was a great experience. Turns out I had two engine codes. Even though I saw 10 cars ahead of me when I got there at 7 am I was still out of there in about 3 hours which didn’t seem too bad to me. He gave me a detailed description of the work done and I was very happy. Keep up the good work.
12/10/2018
Leonard C. VERIFIED CUSTOMER
Nathan Sims answered my questions about the new UWS SUV and he was knowledgeable and professional.
Thanks,
Len
12/10/2018
Tristan V. VERIFIED CUSTOMER
Poor customer service
12/10/2018
Gerrit D. VERIFIED CUSTOMER
My wife and I have five star plus treatment as we arrived for one of our free oil changes and to our Delight they repaired other issues without question and with the use of my coupon it made it super affordable! This man( the Moose) and this Team rocks!! :) thank you for what you did for our Buick.
The De Young's Merry Christmas & Happy New Year!
12/10/2018
Michael F. VERIFIED CUSTOMER
They took a component failure and made it right, thank you for making me feel good.
12/10/2018
Gabe V. VERIFIED CUSTOMER
Nick was absolutely great!
12/10/2018
CHRISTINA M. VERIFIED CUSTOMER
Nicholas was very nice. I will definatly be taking my vehicle back to him.
12/10/2018
JONATHAN M. VERIFIED CUSTOMER
Best dealer in town
12/10/2018
Alice L. VERIFIED CUSTOMER
Jesse was extremely helpful...hope he gets a nice Christmas bonus!
12/10/2018
RENEE F. VERIFIED CUSTOMER
Derrick is great - he's attentive to my concerns and thorough in his service. I appreciate his commitment to great customer service!