My truck has broken down 4 times since October. Although your service team did a good job I am fearfull in driving this truck. I worry it will do this again and cause me or my granddaughter harm. I would like Gmc to replace this truck
1/31/2019
Benjamin M. VERIFIED CUSTOMER
Jody went above and beyond to help me get my car fixed. I showed up without and appointment but she got my car in anyway. I’d like to thank Jody and the fine folks at grapevine ford for helping me out.
1/31/2019
JANIS B. VERIFIED CUSTOMER
Really appreciate the respect shown to us (the customer)
1/31/2019
CATHERINE T. VERIFIED CUSTOMER
Always satisfied
1/31/2019
John J. VERIFIED CUSTOMER
There was no loaner car the size I requested, it took 3 days to do oil change and minor works. It is difficult to reach Jerrmy. Won’t take the phone.
1/31/2019
Pedro B. VERIFIED CUSTOMER
Pete did an excellent job as always
1/31/2019
MICHAEL P. VERIFIED CUSTOMER
Thank you. Job well done Mike
1/31/2019
Bryce H. VERIFIED CUSTOMER
Never thought it would be done the same day, I was enjoying my Silverado loaner. Very friendly service!
1/31/2019
RAYMOND C. VERIFIED CUSTOMER
Even though I did not buy my truck from Grapevine Ford I was treated equal a VIP. Thanks for the VIP treatment. Jason is an asset to your company
1/31/2019
DANIEL W. VERIFIED CUSTOMER
It was my first visit and was pleasantly surprised
1/31/2019
Louise M. VERIFIED CUSTOMER
Debbie was extremely helpful! She knew almost immediately what she felt my problem was. She was so familiar with me as a customer, that she was able to assure me that the problem would be covered under my warranty! She told me the repair should take about an hour! Within an hour’s time, my problem was fixed. It was exactly what Debbie thought was wrong and it was covered by warranty! I always have a positive experience when I come to Reliable for my car needs! They are the best.
1/31/2019
Alan P. VERIFIED CUSTOMER
Great job as usual
1/31/2019
Carla R. VERIFIED CUSTOMER
Very accommodating!
1/31/2019
Kathleen Y. VERIFIED CUSTOMER
Bridget made sure each detail was completed. Good service, thank you
1/31/2019
Thomas B. VERIFIED CUSTOMER
Great service!
1/31/2019
RANDY C. VERIFIED CUSTOMER
I think it’s tediculous that your service department works until 7pm but your shuttle stops at 4pm. I had no ride to get back to the dealership after work to get my car.
1/31/2019
Irene S. VERIFIED CUSTOMER
I was completely satisfied with the service. Bridget was very professional and polite. The service was complete and done at a speedy time.
1/31/2019
Sharman C. VERIFIED CUSTOMER
Explained everything very well
1/31/2019
GREG R. VERIFIED CUSTOMER
Bob went out of his way to address a concern I have with my sync display. He is going to put in an order for a new board as there is an issue with mine.