Jon always genuinely cares about his customers. I enjoy working with him
8/16/2025
Matthew G. VERIFIED CUSTOMER
Kyle has repeatedly been reliable, trustworthy, and an overall nice guy! I haven’t had any issues with my vehicle since working him, I could not be happier with the service I’m being provided. 10/10
8/16/2025
Mayte R. VERIFIED CUSTOMER
It took 15 minutes to get through your automated system. I actually had to hang up and call for sales to get through to service.
The service agent was polite and helpful.
8/16/2025
Commercial Computer. VERIFIED CUSTOMER
Response time for estimates was very slow. I had to call back multiple times. I don’t believe the advice given was accurate. I went for a second opinion and advice conflicted with repairs Airpark suggested.
8/15/2025
Aaron F. VERIFIED CUSTOMER
Richard always felt so rushed when he was on the phone with me. After delivery, I drove 10 miles down the road and the issues still surfaced. The root cause of the problem was never addressed. Now the vehicle is in service again, I am spending more money on Ubers, and I am out $1k because of something that likely didn't even have to be replaced. The issue with the transmission not going into park to shut the car down killed the battery.
8/15/2025
Mackenzie T. VERIFIED CUSTOMER
Love Gary! Always there when I need him!
8/15/2025
Joe S. VERIFIED CUSTOMER
John was great. Thanks.
8/15/2025
Glen M. VERIFIED CUSTOMER
My Car wasnt serviced for a full day and a half. I was told Dodge was down 2 techs and "veryone" is down techs. And if they didnt get to the car after 2 days I could come pick it up. Well I called Dodge scottsdale in south scottsdale and they made an appointment for me right away and told me they were not down techs and they would get to my car right away. I texted John I wanted to come pick up my car and he said the tech had just taken it back.
I think it VERY poor service to make appointment and schedule service if you dont have the staff.
Overall Dodge did fix the simple problem but the service was Very long and poor.
8/15/2025
Charity K. VERIFIED CUSTOMER
Fantastic follow up and explaining an issue we didn't know about. Excellent service!
8/15/2025
Alexa W. VERIFIED CUSTOMER
Very helpful and communicative! Thanks for your help Anthony
8/15/2025
Ernest C. VERIFIED CUSTOMER
Kyle is always a pleasure to work with! He always keeps me updated on the progress of work and usually goes out of his way to make our services visits go as smoothly as possible.
8/14/2025
Bonnie N. VERIFIED CUSTOMER
Kyle continues to do an a plus job. I'm taking care of all of our needs for the Dodge Durango. He is awesome and the technicians that repair the Durango are awesome.
8/14/2025
Douglas M. VERIFIED CUSTOMER
Too expensive
8/14/2025
Barry C. VERIFIED CUSTOMER
Kyle Heckathorn is the best service advisor I have ever worked with. A+++++++++++!!!
8/14/2025
Roman L. VERIFIED CUSTOMER
It took longer than expected to get my car looked at and to figure out what the issue was. On the plus side, Anthony was very communicative and kept in touch through the whole process, and they made it right in the end for having to wait a few days.
8/14/2025
Bobbie W. VERIFIED CUSTOMER
Anthony. Very professional. Was willing to listen and evaluate my service for my jeep Thank you so much. Bobbie
8/14/2025
Kathryn S. VERIFIED CUSTOMER
Richard went above and beyond to help me with the situation with my Jeep Grand Cherokee. I’m very grateful for his efforts!
8/14/2025
Charles B. VERIFIED CUSTOMER
Mr John Otero - can’t get any better than him!!
8/13/2025
Robert M. VERIFIED CUSTOMER
Upon arrival everyone was excellent - not sure who i spoke to in setting up the appointment but it appears I was not on the books