Ken was the best service rep I have ever had anywhere. Very attentive and great follow up
3/6/2019
Cathy D. VERIFIED CUSTOMER
Amazing customer service! Coming from Buena Park Nissan and having a TERRIBLE experience I was hesitant to come to Cerritos Nissan, and SO happy I did! He came well recommended and they were absolutely right! He kept me updated with the time my car was getting service. Super helpful and patient in explaining in detail what my car needed and what was done. DEFINITELY would bring my car back to him. Keep up the good work!
3/6/2019
Elaine C. VERIFIED CUSTOMER
None
3/6/2019
Gerald R. VERIFIED CUSTOMER
I don't give compliments very often, but, I was very satisfied with the service and I appreciated John's professionalism.....by far my best experience with your dealership.
3/6/2019
Fred J. VERIFIED CUSTOMER
Good service.
3/6/2019
Carolyn P. VERIFIED CUSTOMER
Carl did a great job
3/6/2019
JASON H. VERIFIED CUSTOMER
Great customer service all-around!
3/6/2019
Brokeebraland R. VERIFIED CUSTOMER
She was awesome
3/6/2019
Jennie B. VERIFIED CUSTOMER
Great job
3/6/2019
Michele M. VERIFIED CUSTOMER
Jorge was awesome! He was very professional as well as friendly. The wait was longer than I anticipated and I was told my car would be washed and it wasn't.
3/6/2019
Karla B. VERIFIED CUSTOMER
Chandler was GREAT he communicated with me the entire process and g ok t my car taken care of quickly and efficiently. Thank you
3/6/2019
Esequiel M. VERIFIED CUSTOMER
Jaime N is definitely the reason I keep bringing my business back to this service center his customer service skills are exceptional.
3/6/2019
RON I. VERIFIED CUSTOMER
Excellent customer service & care demonstrated by Jason...thank you!
3/6/2019
Larry H. VERIFIED CUSTOMER
I live in Saginaw. I get my fords services in Grapevine because you always under promise and over deliver. Jason, thank you so much. You have won over a customer that 5star in NRH almost caused me to go to the dark side with Chevrolet...
3/6/2019
David Z. VERIFIED CUSTOMER
Brian is a professional nice service
3/6/2019
CHUN W. VERIFIED CUSTOMER
Adam ericsson has been helping me maintain my vehicle since purchase. He is informative helpful and personable. Above and beyond the other representatives that has tried to assist me before.
3/6/2019
Sharon P. VERIFIED CUSTOMER
He is always do helpful and always remembers our name. A great asset for your business.