Jorge took great care of me and my car! Made sure that I was aware of everything going on. He also made sure I had a ride since I wasn’t going to stay at the dealership while my car was being repaired. I will continue to get my car serviced with Midway and Jorge! Thank you for keeping my car running great!
3/12/2019
RALPH P. VERIFIED CUSTOMER
As usual Tony Fears took care of my needs in a timely and professional manner
He is a credit to your organization
3/12/2019
David Z. VERIFIED CUSTOMER
Jorge Hernandez is outstanding. His attention to detail and follow up is the best.
I will continue to bring my vehicle back to Airpark as long as Jorge is managing my account.
Thanks.
Dave Ziegler
3/12/2019
Jon B. VERIFIED CUSTOMER
I hesitated to say yes. On fourth visit finally got my tires right, however was promised a full detail would be nailed to me after my January visit, never received and at last visit got a poor wash Disappointing.
3/12/2019
Thomas P. VERIFIED CUSTOMER
Alfredo was great. Good guy.
3/12/2019
Alan L. VERIFIED CUSTOMER
Great service!!
3/12/2019
David G. VERIFIED CUSTOMER
Superfast service, amazing people!!
3/12/2019
WILLIAM P. VERIFIED CUSTOMER
Quick professional service actually
3/12/2019
Brennan O. VERIFIED CUSTOMER
I have anxiety dropping my vehicle off every single time with this service department. I asked George for one thing today when I left him my keys, I asked that the vehicle be returned to me in the same condition I left it in. That wasn’t the case, the vehicle was delivered to me with the fender flair pulled off of it in a spot, as though that is acceptable. I had warranty work and an oil change. How does that even happen with service work like that. All it does is cost me time and energy. I was informed it will be fixed, thank you, it’s just inconvenient. Especially because I’ll get a red V6 Jeep in exchange for my SRT..
I keep hoping that the next time I bring my vehicle in things will be different. I unfortunately can’t say that’s the case. I paid $22 for “shop fees” explained to me because the state charges them for disposal of oil and such. That’s a little crazy especially when labor is being paid for. But the best part is that it was not charged on my last oil change. Can someone please explain the $22 “fee” I paid for?
-Brennan O
3/12/2019
Jeff P. VERIFIED CUSTOMER
I brought my vehicle in for a airbag recall. The air bag indicator light is still on and you want to charge me to diagnose the problem. It should be part of the service. Also, I agreed to have the oil changed while in your care. You return it telling me there’s an oil leak, but again want to charge me to tell me where the leak is coming from. I understand that this is a business, but the rude comments to each as “we can tell you and fix the problems, but nothing is for free” is reason enough to never bring mine or anyone I may recommend business back.
3/12/2019
Eric P. VERIFIED CUSTOMER
Miguel was very attentive to my needs and i was received with such amazing customer service from miguel. This guy needs employee of the month.
3/12/2019
Gale W. VERIFIED CUSTOMER
Jorge provided excellent customer service!
3/12/2019
Luz A. VERIFIED CUSTOMER
Excellent service, like always.
Thank very much.
3/12/2019
Larry W. VERIFIED CUSTOMER
Keep your customers updated as much as possible, it will keep them from wondering what is going on.
3/12/2019
Allan S. VERIFIED CUSTOMER
Completly satisfied..... but i have one comment about the tire because when the time i purchase my vehicle i already notice the dash board it shows warning about air presure i try tell to jose but he said just need only to fill up air presure so i try to fill up the air presure but after an hour the warning come back again i try many time to fill up but the warning sign come back again and again..... so it means i got the vehicle with a tire’s problem now i pay $203 for the tire
3/12/2019
Thomas O. VERIFIED CUSTOMER
Friendly, courteous staff, and worked to resolve our maintenance issues as quickly as possible
3/12/2019
JOHN D. VERIFIED CUSTOMER
Absolutely the worst service I’ve ever experienced. 1) had my vehicle all day and didn’t check my air filter as agreed upon 2) he supposedly called an Uber to bring me back to pick up my vehicle; however nobody ever showed. 2 after having my wife bring me down to pick up my vehicle, Jesse misplaced my keys. They eventually found them, but how does that even happen in the first place?
3/12/2019
Jesus G. VERIFIED CUSTOMER
Excellent attention
3/12/2019
Mark B. VERIFIED CUSTOMER
Service was quick and they explained everything that needed to be done.
3/12/2019
Rick D. VERIFIED CUSTOMER
He was excellent and I got my Mustang back in a timely manner.