Christopher thoroughly explained the repairs needed to my vehicle, and answered all of my questions.
4/21/2019
Mark J. VERIFIED CUSTOMER
Pleased with the service I received.
4/21/2019
Rick S. VERIFIED CUSTOMER
We think they did an amazing job on our car and will definitely be coming back in for future projects.
4/21/2019
Bruce K. VERIFIED CUSTOMER
Awesome service
4/21/2019
Opal M. VERIFIED CUSTOMER
Upon arrival at the service desk, the two service providers were both sitting in their office on their computer, neither came out to offer service. I waited nearly 7+minutes before either even offered service. When I explained that I had made an appointment online I was quickly told that it was the Ford side. It wasn’t until Michael looked up my information on the computer did he become more helpful. The final customer service by Michael was good. Ana was not very pleasant nor friendly.
4/21/2019
Roberta S. VERIFIED CUSTOMER
She is very nice
4/21/2019
Robert S. VERIFIED CUSTOMER
Very professional and clear Service provided.
4/20/2019
Elvira M. VERIFIED CUSTOMER
Excellent customer service
4/20/2019
FELECIA G. VERIFIED CUSTOMER
Mr **** was very helpful and professional , and informative
Thank you
4/20/2019
Mary Ann. VERIFIED CUSTOMER
Ken Vasquez always gives me excelent service that's the reason for my return.
4/20/2019
Effie W. VERIFIED CUSTOMER
Bridget Aley was very polite, helpful and experienced. I will be calling her again soon.
4/20/2019
Dean O. VERIFIED CUSTOMER
Derrick was very polite and seemed to be knowledgeable as well. However, I'm not pleased with the fact that the Ram had another mechanical failure!
Given the history of repairs needed I'm starting to feel uncomfortable with the reliability of my truck.
Hope you forward my reply to Ram.
4/20/2019
JOE J. VERIFIED CUSTOMER
Service Consultant, Mr. Brian Guillen, and the Cerritos Nissan Team were fantastic, during my 30 thousand mile visit. I appreciate that they completed the inspection under 3 hours. I enjoyed their free refreshments and their "state of the art" show room, with efficent new car models.
Have a blessed Easter weekend.
4/20/2019
ERIC B. VERIFIED CUSTOMER
Yes. Do call please.
4/20/2019
Robert W. VERIFIED CUSTOMER
Thank you John (Marino) for the
exceptional service.
4/20/2019
Marvin W. VERIFIED CUSTOMER
Timely and helpful. Things were explained so I could understand them
4/20/2019
Randy C. VERIFIED CUSTOMER
Chance is professional friendly staff
4/20/2019
DELORES T. VERIFIED CUSTOMER
Dear Nissan Customer/Serv in order for me to comment properly (at length[UTMOST POSITIVE]) and appreciative re K.Vasquez assistance, I would appreciate the follow-up surgery be delivered to me by US mail; you have my address. email very difficult for me Thank you
4/20/2019
Lorena P. VERIFIED CUSTOMER
Brian was amazing! Great customer service! ????????
4/20/2019
Rodney A. VERIFIED CUSTOMER
Awesome service! Andrew was great, friendly and extremely knowledgeable.