Sheilah was hands down the best customer service person I have ever dealt with at a dealership. Not only was she friendly, she went out of her way to communicate clearly. She deserves a promotion
8/26/2019
Maxin K. VERIFIED CUSTOMER
Very thoughtful and concerned
8/26/2019
Zuleima Z. VERIFIED CUSTOMER
He was very professional and friendly at the same time. He made sure all of my questions were answered and kept me informed every step of the way with what was the progress on my vehicle.
8/26/2019
Genevieve S. VERIFIED CUSTOMER
Thank you for getting the service done in a timely manner
8/26/2019
Ma Irene. VERIFIED CUSTOMER
Exelente servicio
8/26/2019
Edward Z. VERIFIED CUSTOMER
Hugo is the best I’ve been coming around to the service side for about 3 years never had a problem and if their was any issue with car or anything Hugo would take care of it !
8/26/2019
Jeff G. VERIFIED CUSTOMER
All work completed in the time slotted for. Great attention to detail by Eddie. He will get all my future calls for service!
Jeff, Happy 2015 F250 owner!!
8/26/2019
Homer C. VERIFIED CUSTOMER
Josh is very good with customers. He is responsive to my needs. A professional in all he does.
8/26/2019
William F. VERIFIED CUSTOMER
Sure
8/26/2019
Marcus M. VERIFIED CUSTOMER
I appreciate Sean and your team figuring out what was wrong. I had been to multiple dealerships and it couldn’t be found but you guys did. I appreciate it.
8/26/2019
Keith W. VERIFIED CUSTOMER
Sean is great! He went above and beyond! Thank you so much!
8/26/2019
HERMOGENES B. VERIFIED CUSTOMER
Staffs’ technical knowledge on Pacifica Hybrid is inadequate to instill buyer confidence.
8/25/2019
Antonio M. VERIFIED CUSTOMER
The a/c is still warm when the car is in park. When Jorge called back and said it was 390 to fix because the warranty didnt cover it I said I can replace the whole a/c system for cheaper than that the car has been like this since we bought it and weve had it around 3 or 4 months. He said dont worry well fix it and all they did was replace a valve and some hoses. I drive 1 hr and 20 min there and 1hr 20 min back and wait a day and a half for them not to fix anything. The a/c pressures are fine theres a block some where in the system and they went for the cheap fix. If I really cost 390 to fix like he said why did they only replace a valve and some hoses. I shouldnt have to come out of po met for a vehicle I just purchased for way much then it's worth. I'll make sure not to recomend this and let my friends and family know what kind of place this was. Sales people were great but that's they're job.
8/25/2019
Jeff E. VERIFIED CUSTOMER
No problem.
8/25/2019
Robert I. VERIFIED CUSTOMER
Mike was great.
8/25/2019
John A. VERIFIED CUSTOMER
Great service at an affordable price.
8/25/2019
Ana M. VERIFIED CUSTOMER
He was extremely friendly, professional and helpful. I’m certain that it was the best customer service we’ve ever received at a car service center. Kudos to Victor!
8/25/2019
Noah F. VERIFIED CUSTOMER
Jason was great!
8/25/2019
Marta D. VERIFIED CUSTOMER
Hi recommendations were great for my car. He kept me informed of the status.