Wasn't able to get air filter replace due to not having it in stock. I was told by B that I would get 20.00 dollars off next time... unfortunately she did not write it down on my invoice.
10/26/2019
Daniel A. VERIFIED CUSTOMER
Was charged 277 dollars for a diagnosis. After 7 months I still didn't get a written diagnosis. I want a full refund. Complete fraud
10/26/2019
Giovanni P. VERIFIED CUSTOMER
Jon has been very helpful and polite.
Good job!
10/26/2019
Jose M. VERIFIED CUSTOMER
The customer service provided by Victor was really good. Thanks
10/26/2019
TERI M. VERIFIED CUSTOMER
Perfect!
10/26/2019
Nichole C. VERIFIED CUSTOMER
Jesse was very friendly and helpful. It was one of the best service experiences I’ve had working with a car dealership and I’ll be happy to go back to him.
10/26/2019
Brian M. VERIFIED CUSTOMER
Jesse was 5 stars,
Service was impeccable,
Price was outrageous!
$1,200 for a TCM replacement! For that price, I can buy 2 online, already flashed, and have a 5 year old child replace the part. It's that easy.In my opinion, highway robbery!
10/26/2019
Destiny R. VERIFIED CUSTOMER
Shielah was a great rep!! I never want to use anyone else after encountering her!
10/26/2019
George F. VERIFIED CUSTOMER
Thank you Jesse! Best service advisor ever!!!
10/26/2019
Chris G. VERIFIED CUSTOMER
George Chacko does a great job. He makes my service appointment enjoyable.
10/26/2019
Terry H. VERIFIED CUSTOMER
Another excellent AirPark experience.
10/26/2019
Dawit H. VERIFIED CUSTOMER
The service by Jonathan Ortiz was horrendous! When I tried to communicate with him, he ignored me. When I got there he did not care about the quality of his work with me. I went to upgrade the ABS recall on my Nissan, but it took 7 hours to finish his simple task! After being a Cerritos Nissan customer for over 12 years, and having bought 3 brand new Nissan cars from here, I can’t believe this is how they have treated a loyal customer! I am deeply disappointed in the service I received from Mr. Ortiz.
10/26/2019
FARON K. VERIFIED CUSTOMER
Hugh Abbott did a great job with communication regarding my Silverados leaf-spring issue left rear as I will be scheduling an appointment with Hugh regarding this issue.
10/26/2019
David R. VERIFIED CUSTOMER
Sheila was great, delivered as promised and very friendly!
10/26/2019
Thomas O. VERIFIED CUSTOMER
Very satisfied with my service technician Jorge’s advice and keeping me informed as car was serviced.
10/26/2019
Hedda G. VERIFIED CUSTOMER
Everyone was so kind and helpful. Carlos, the service agent I was assigned, was polite, helpful and took the time to answer my questions
My questions. It was a very
Nice experience as this was my first 5000 service. I was told everyone at the South County Lexus dealership are very helpful. This turned out to be so true. ThAnk you Lexus So County!
10/26/2019
Monique T. VERIFIED CUSTOMER
Carlos was awesome!
10/26/2019
TED W. VERIFIED CUSTOMER
Very efficient
10/26/2019
MADISON F. VERIFIED CUSTOMER
Car broke down 3 times after installed new engine not happy