I always have a great experience, that’s why I’m keep coming back!
Everyone responsible and politel.
11/12/2019
Shari R. VERIFIED CUSTOMER
Issac was very personable and courteous.
Great employee!
11/12/2019
Angel B. VERIFIED CUSTOMER
Excellent service from Hassan and the whole crew
11/12/2019
Jon L. VERIFIED CUSTOMER
They never order the Uber or Lyft. I waited for 10 minutes before I called for my own ride.
11/12/2019
Arletta G. VERIFIED CUSTOMER
Alfredo was professional and attentive to my requests. He is a compliment to Grapevine Ford. Thanks.
11/12/2019
Charles C. VERIFIED CUSTOMER
Pete is a great asset for your dealership.
11/12/2019
Clifford M. VERIFIED CUSTOMER
My vehicle never received any service at your location.
After it sat in the parking lot for over an hour, waiting on an oil change, I got angry and left. I drove straight across the street to Toyota and they were happy to schedule my Wrangler for an oil change. They also washed my Jeep, and did a great job.
11/12/2019
Hector M. VERIFIED CUSTOMER
Thank you for the amazing service and I will see to it that every one who I come across looking for a vehicle will make it to MIDWAY CHEVROLET , BY PERSONALLY BRINGING THEM TO YOUR FACILITY, THANKS FOR ALL EFFORT INTO the reunion with my Camaro , my God bless you all....
11/12/2019
JENNIFER S. VERIFIED CUSTOMER
Jorge Hernandez is a great service advisor and consistently quick with updates and feedback on status of services.
11/12/2019
Terry P. VERIFIED CUSTOMER
I popped my hood for the first time on Sunday to do my first oil change. I found a cracked plastic component so I called and scheduled the oil change with your dealership where I purchased the Ram 1500 two months ago. When I was called to come get my vehicle, Chad explained that the cracked component would not be replaced because “the part would have had to been damaged in some way”. The implication is that I broke it and therefore it would need to be replaced at my cost. This is completely outrageous. Having purchased 3 other Dodge vehicles in the past, I came to expect a level of customer care. I’m totally disappointed and my family will take our business elsewhere for this $130 part.
11/12/2019
Shelly T. VERIFIED CUSTOMER
She’s was helpful and knowledgeable.
11/12/2019
Ryan S. VERIFIED CUSTOMER
Rimmel provided great customer service. Very friendly and helpful!
11/12/2019
Isabel C. VERIFIED CUSTOMER
great service reeally nice guy
11/12/2019
Frank S. VERIFIED CUSTOMER
Tyler does great! Best thing about him, is he sets the expectation and follows through with consistent communication.
11/12/2019
Brian B. VERIFIED CUSTOMER
Thanks. Tyler and the team were great today! Appreciate it.
Brian
11/12/2019
Tonya M. VERIFIED CUSTOMER
Everyone was great. Very professional, and helpful. One young man even scraped the ice off of my windshield for me. (I'm so sorry, I didn't take his name) Great service team!!!
11/12/2019
Jerry W. VERIFIED CUSTOMER
Service writer is great all thes Tex I am getting is bs
11/12/2019
Ashton B. VERIFIED CUSTOMER
Thank you so much for the amazing service! Everyone is so friendly and helpful. This was a pleasant experience and I will be back anytime I need maintenance on my car or to buy a new one!
11/12/2019
Doug C. VERIFIED CUSTOMER
Great customer service
11/12/2019
ALEXIS C. VERIFIED CUSTOMER
I don’t see how I’m supposed to be happy with a car that requires 4-6 hour maintenance.