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Real Reviews from VERIFIED CUSTOMERS
Brian V. VERIFIED CUSTOMER
Great job
11/30/2019
ANGIE B. VERIFIED CUSTOMER
Yes. He was very nice and friendly. Explained how long it should take and where to wait. Oh and told us to help ourselves to the coffee and donuts. Thanks
11/30/2019
IRENE M. VERIFIED CUSTOMER
Eric welcomed... took notes on what I needed to have done on my car...kept updating me on the progress...
11/30/2019
Juanita T. VERIFIED CUSTOMER
My check engine came on in my car so l brought it to get it checked. I was waiting for results and around 4:50 l was told that it needed a battery but there was wiring problem and l had to leave my car and will be worked on friday. At 4;55 l noticed the ladies leaving rental office. I was told that service was closed and l asked what l suppose to do since the next day was a holiday. I was given a ride next door to Nissan enterprise. The person was about to close down car rental and asked who sent me to them. He tried to call midway but didnt get anyone to answer. I just told them l needed a rental and I would pay myself. I was told that l should never had been just dropped off as a customer of midway. I felt like a stray animal dropped off and worrying about how to get a car. I was just offered $25 off my total bill at midway. Since midway had a rental the charged couldve been taken care of. Midway rental closed 5 minutes early and l never knew my car had to be left there. It was a very long wait for a battery installation and finally told that it was also a wiring problem but person who can fix this will be back on friday. All these were an inconvenience for me to go through these things on a holiday plus l have a son who had surgery at mayo clinic which required my presence. So l feel l couldve better assistance from midway where l also purchased my car new in 2016.
11/30/2019
Edward R. VERIFIED CUSTOMER
Excellent service!
11/30/2019
Firouzeh N. VERIFIED CUSTOMER
Evan my service advisor was just the best. Thank you Also Alex that gave me ride and dropped off my car was such a pleasure. Thank you
11/30/2019
Doug M. VERIFIED CUSTOMER
Great service!!!
11/30/2019
Michele A. VERIFIED CUSTOMER
Carlos Fuentes is awesome.. I would always request and refer him..he is very professional and kind. He called when he said he would and did all he could to help me with questions I had. He is the Beat!! Thank you, Michele A
11/30/2019
KAREN F. VERIFIED CUSTOMER
Excellent, excellent customer service and communication. Would definitely use Cerritos Nissan again. Thank you for a positive experience.
11/30/2019
Yolanda G. VERIFIED CUSTOMER
I trust in Eric A to take care of my car! He is very knowledgeable and professional. He is truly exceptional!!
11/30/2019
Navie P. VERIFIED CUSTOMER
Thank you for your service, I am happy
11/30/2019
HUBERTO T. VERIFIED CUSTOMER
Bad service did not solve the problem
11/30/2019
John E. VERIFIED CUSTOMER
Eric did a great job keeping me informed of the work being done on my Sentra. I am very pleased with my experience at Cerritos Nissan.Well done!!
11/30/2019
Justin M. VERIFIED CUSTOMER
Thank you Robert for the excellent service
11/30/2019
Susan H. VERIFIED CUSTOMER
Excellent service as always!
11/30/2019
Pamela B. VERIFIED CUSTOMER
I don’t have a whole lot to say, thank you for serving my vehicle.. Cerritos Nissan is the best..
11/30/2019
Michael C. VERIFIED CUSTOMER
Brian is a excellent service manager and he did a very good job took real good care of me
11/30/2019
Thelma S. VERIFIED CUSTOMER
Brian was very nice, helpful & completed on my car!
11/30/2019
Donna Jean. VERIFIED CUSTOMER
Ronnie did a nice job explaining the issue to me. He was very clear to be prepared for a replacement part and possibly cost to me!
11/30/2019
SUSAN C. VERIFIED CUSTOMER
Eric was a true professional. Outstanding Service
11/30/2019