My car suppose to use synthetic oil instead there use regular oil. I think because it’s free and I am a women might not know anything about cat!!!
Brian was nice and energized to setup service, so other wrong oil . I’m good
12/19/2019
Lloyd E. VERIFIED CUSTOMER
Good response and service
12/19/2019
Nick W. VERIFIED CUSTOMER
Was never contacted by anyone at Reliable regarding the status of my vehicle. I had to make contact on all occasions to understand what was going on with my vehicle. Not being contacted at any point In the process was a little bit frustrating. When I was leaving work, I was able to call again to check on my car since I had not heard back that it was ready. I was informed that it was done but would have to wait till the morning to pick it up. I was incredibly frustrated at this point. If I had been informed as to what time I could pick it up, I would’ve arranged to be there before the service department closed. Matt redeemed the entire experience by allowing me to get my car after hours and he even filled my gas tank. Overall this experience was not the greatest that I’ve had with Reliable but it will not dissuade me from using you guys in the future. I know that mistakes will happen and truly appreciate the reaction of your team to make sure I was able to get my car.
12/19/2019
Jonathan Y. VERIFIED CUSTOMER
Evan went above and beyond to ensure 100% customer satisfaction Because of this experience, I will continue to service my suv at South County Lexus.
12/19/2019
Amy C. VERIFIED CUSTOMER
Isaac is great, very helpful.
12/19/2019
Tiffany N. VERIFIED CUSTOMER
Great experience. Disappointed with the amount of repairs that needed to be done with my vehicle but everyone was great in helping me with the different options available
12/19/2019
Mary F. VERIFIED CUSTOMER
Great severe ??????????
12/19/2019
Jeffrey I. VERIFIED CUSTOMER
I appreciate Charlie and his attention in taking care of my car, spending time answering questions and overall great attitude. My car was taken care of in less time than i expected. He is one of the reasons i return to airpark.
12/19/2019
Jesse P. VERIFIED CUSTOMER
Merry Christmas ????, JesPerk
12/19/2019
Bryan N. VERIFIED CUSTOMER
They car came back looking great! Tony was also great and helpful!
12/19/2019
Virgina R. VERIFIED CUSTOMER
Great customer service by Hassan Sarim
12/19/2019
BENITO DONATO. VERIFIED CUSTOMER
Completely satisfied .
12/19/2019
Bryan W. VERIFIED CUSTOMER
I have taken my car there twice and both times there has been paint damage from the washing process. I’m happy Lexus was able to buff out the damage, but it usually extends my wait time 15-30 minutes and it’s not the experience I expect from Lexus. Besides that, everything has been great and the service representatives have been amazing to work with. Just fix your washing process!
12/19/2019
Tammy C. VERIFIED CUSTOMER
Loved the service - didn’t look at my tires until I asked when I picked up car. Cashier said I had at the most 5000 miles left on them - I would have replaced them during my visit.
12/19/2019
Maurice C. VERIFIED CUSTOMER
Always a good experience!
12/19/2019
ALAN S. VERIFIED CUSTOMER
Hugh Abbott always provides the best service and makes sure I'm kept informed of the vehicle progress while it's being serviced. He definitely is a huge asset to Midway Chevrolet!
12/19/2019
Lezlie B. VERIFIED CUSTOMER
Always appreciate working with John -
12/19/2019
Anthony B. VERIFIED CUSTOMER
Daniel is just awesome and super knowledgeable! Thank you for such a wonderful experience!
12/19/2019
Shih C. VERIFIED CUSTOMER
Evans was very helpful and patient in addressing my car issues and timely updating neon it’s progress!
12/19/2019
DOMINGO F. VERIFIED CUSTOMER
We’re very satisfied with Mr. Parra’s recommendations for resolving any problems with our two Jeep cars. We only bring our cars here at Airpark for almost 10 years. Thanks for hiring such great people!