Tim was of great help, very professional and knowledgeable
12/30/2019
Carolina R. VERIFIED CUSTOMER
Victor was very professional and friendly I really appreciate he took time to explain what was being done to my car, excellent service.
12/30/2019
Felix M. VERIFIED CUSTOMER
My car is still not fixed
12/30/2019
Zuleima Z. VERIFIED CUSTOMER
Edgar made sure I was informed every step of the way about what was going on with my vehicle. He answered all of the questions I had. He was also very friendly and professional. I will never take my vehicle else where.
12/30/2019
Hector C. VERIFIED CUSTOMER
Nate was very informative, knowledgeable and helpful.
12/30/2019
Gabriella H. VERIFIED CUSTOMER
Shared my experience with the service manager
12/30/2019
THOMAS N. VERIFIED CUSTOMER
Great job
12/30/2019
Michael K. VERIFIED CUSTOMER
Everything was done great
12/30/2019
Steven S. VERIFIED CUSTOMER
Job well done
12/30/2019
Jose M. VERIFIED CUSTOMER
Explained in detailed to the services provide.
12/30/2019
Richard D. VERIFIED CUSTOMER
Thank you for helping us. Great customer service every time !
12/30/2019
Kevin B. VERIFIED CUSTOMER
Aaron is always pleasant and accommodating. I kick myself when I come in and receive a different service advisor because I did not ask for him by name. I am not saying that they don’t do well, it’s just that Aaron is that much better. He actually remembers you and makes you feel like you are part of the Grapevine Ford family.
12/30/2019
Eric L. VERIFIED CUSTOMER
Thank you to Hassan and Dave Nakashima for incredible service. They are the reason we keep coming back for our Svcs.
12/29/2019
CHARLES R. VERIFIED CUSTOMER
Very convenient, comfortable experience... Not a lot of up selling... very informative rep...
12/29/2019
Curtis S. VERIFIED CUSTOMER
I brought in my Lexus SC 430 for and oil change and filter. With no pre information, I received a bill for an additional $800.00. It is my understanding that this should be explained to me and getting my approval before doing the additional service.
12/29/2019
Michael L. VERIFIED CUSTOMER
Yes,
Definitely I should give 10 out of 10 to Isaac Lam
and Thank you his services,
Thanks
12/29/2019
Cynthia C. VERIFIED CUSTOMER
The service is fine. I was very unhappy that my brand new gladiator have the problem it had