Came in for an oil change with no appt and I was taken care of.
Also very clean dealership. Thx
1/1/2020
CARTER A. VERIFIED CUSTOMER
Mike is the best service advisor I’ve worked with. Advisor fits him well.
1/1/2020
Dave L. VERIFIED CUSTOMER
None
1/1/2020
James Andy. VERIFIED CUSTOMER
Repaired my rear power slide window. Quit working before I got it home. Was supposed to hear back from someone today. Nothing. Communication badly lacking. Not at all happy!!
1/1/2020
Derrick B. VERIFIED CUSTOMER
Derek, was great! Please thank him for me and show him the money!!
1/1/2020
HUGH C. VERIFIED CUSTOMER
Jesse is very good.
1/1/2020
Dennis E. VERIFIED CUSTOMER
Outstanding service and support. especially from Sean, but also from the entire service team.
1/1/2020
Amanda K. VERIFIED CUSTOMER
Josh was great. He communicated well and he kept me updated over the Christmas week. Unfortunately, the grinding noise is still present when driving. Detail did a good job.
1/1/2020
Scott F. VERIFIED CUSTOMER
Jody did a great job with what could have been a bad situation.
1/1/2020
Thomas M. VERIFIED CUSTOMER
Pete was great, as always. He communicates well and it up front and honest. I will continue to use the service department at Grapevine Ford because of service advisors like Pete.
1/1/2020
Alan C. VERIFIED CUSTOMER
The only thing I didn’t like was after I paid I was told to go to the parking lot and look for my truck. It seemed like you got my money and that is when the customer service stopped.
1/1/2020
Steve A. VERIFIED CUSTOMER
Andrew did an exceptional job I would give him a 10! H was very helpful and kind the kind of employee that you like dealing with!!! Thank you for your services! Steve A
1/1/2020
Barry S. VERIFIED CUSTOMER
Andrew was great!!!!!!!
1/1/2020
Virginia B. VERIFIED CUSTOMER
Great waiting area. Constant updates by service personnel.
1/1/2020
JACOB S. VERIFIED CUSTOMER
Thanks for the great service!
1/1/2020
Juan R. VERIFIED CUSTOMER
Great service thx
1/1/2020
James M. VERIFIED CUSTOMER
Service done in a timely manner, friendly staff.
1/1/2020
William B. VERIFIED CUSTOMER
Tyler was very friendly, helpful and a pleasure to turn my truck over to him for service.
1/1/2020
Thelma C. VERIFIED CUSTOMER
Has not been fixed has been up there three times and have not heard back anything yet!