Jaime is very helpful and professional always a pleasure to help in my vehicle for service
2/16/2020
Jatin A. VERIFIED CUSTOMER
Operations director knows the issues I had
2/16/2020
MOHAN J. VERIFIED CUSTOMER
Satisfied, good
2/16/2020
Rocio P. VERIFIED CUSTOMER
Although I was satisfied this time around, in my previous visits the service department forgot to reset my maintenance reminder on my screen and it was relatively annoying.
Aside from that, everything has been great- Ivan was awesome, Kenneth is always helpful.
2/16/2020
Erika G. VERIFIED CUSTOMER
Jaime gave exceptional service. I have been a Cerritos Nissan customer for 12 years and have had prior not so great experiences which made me reluctant to go in for service. When I scheduled my desperately needed appointment with Jaime I was completely blown away with how attentive he was to my vehicle. He kept me informed and assisted with signing me up for sunbit to help ease my mind of the hefty bill. I will be back and going more often because of him.
2/16/2020
Juan D. VERIFIED CUSTOMER
A very good service and employees are very friendly
2/16/2020
John M. VERIFIED CUSTOMER
Thanks to Pete for getting my truck in and out so quickly this morning, even after I asked for an alignment.
2/16/2020
Glenn R. VERIFIED CUSTOMER
Daniel Castillo does an outstanding job in handling my vehicle issues!
2/16/2020
April E. VERIFIED CUSTOMER
Thank you for all you do!
2/16/2020
Charles H. VERIFIED CUSTOMER
Advisor is fantastic and experience is always top notch.
2/16/2020
Terry P. VERIFIED CUSTOMER
Three and a half hours is a little long for a oil change .
2/16/2020
Roberta S. VERIFIED CUSTOMER
Jorge showed such amazing customer service ike I've never had before. He was quick and knowledgeable. I'd definitely change my home dealership if I were closer to this side of town@ Thanks Jorge.. HBD!
2/16/2020
Teresa R. VERIFIED CUSTOMER
The powering steering fluid is empty the washer fluid half empty so not sure how we passed the “world class inspection”. Still looking so who knows what else will be found. Poorly run service department except Jorge Hernandez the only one who acknowledged we existed let alone assisted. He should be running and managing that place!!!
2/16/2020
Jason C. VERIFIED CUSTOMER
Fast and friendly customer service.
2/16/2020
Greg R. VERIFIED CUSTOMER
$80.00 is a little expensive for an oil change i may not be back for that reason
2/16/2020
Jeffery A. VERIFIED CUSTOMER
You keep calling and texting my phone. I have told you several times you have the wrong number!!!!!!! Why can’t you update ur system. My name is Elizabeth, not Jeffery. I don’t know who Jeffery is, but this is not his number!