Friendly and efficient...clearly explained everything
3/6/2020
Jeff V. VERIFIED CUSTOMER
I was treated with respect and in a very kind fashion. Those that I worked with were professional and courteous and saw to my concerns. They were very knowledgeable as well. I had a very pleasant experience.
3/6/2020
Monica O. VERIFIED CUSTOMER
Service was very awesome. Kenneth was very informative and professional
3/6/2020
Lonnie P. VERIFIED CUSTOMER
You’re welcome
3/6/2020
Steven C. VERIFIED CUSTOMER
Ronnie Crowe is very helpful, great customer service
3/6/2020
Gerald G. VERIFIED CUSTOMER
Davon was a great representative for your company
3/6/2020
Beverly L. VERIFIED CUSTOMER
Davon did a very good job
3/6/2020
Arthur W. VERIFIED CUSTOMER
Evan was terrific!
3/6/2020
AHMAD F. VERIFIED CUSTOMER
Jacob Vargas is on point delivered good service very professional. definitely needs a promotion to manager because he's the only good thing about Nissan Cerritos . If I was a manager there I would quit and pass it down to him
3/6/2020
Lisa U. VERIFIED CUSTOMER
Brought my car in for its first oil change and detail. Was told that Nissan would arrange for an Uber to take me to work. After waiting 40 minutes I ordered a Lyft from my own account. I was an hour late for work. I was told to text my service tech when I was done with work so a Uber could be sent to bring me back to Nissan. After waiting 10 minutes for a confirmation I called Nissan and spoke to another service tech who ordered an Uber for me. I believe Jonathan wasn’t responsible for all of the delays. It was just frustrating and time consuming.
3/6/2020
Alfonso G. VERIFIED CUSTOMER
Brian was absolutely great! I’ve received service at other Nissan dealerships and it has never been this fast, this straightforward and this friendly! I usually dread going to dealerships for service. My experience with Brian has definitely changed my mind! At least at Nissan in Cerritos! Amazing customer service and work!
3/6/2020
Gina H. VERIFIED CUSTOMER
Chandler took excellent care of us from the time I got there tell the job was completed.Thank Chandler for us.Gina& Gary Henslee
3/6/2020
Frank R. VERIFIED CUSTOMER
Great job Pete see you next time.
3/6/2020
Wayne F. VERIFIED CUSTOMER
Andrew was awesome! The speed at what your mechanic's fixed my Jeep was First Rate!
3/6/2020
Erin Y. VERIFIED CUSTOMER
Marvin was great! He explained all the services needed and also what services will be due next at the next service. Hope Marvin sticks around, great service advisor.
3/6/2020
Scot K. VERIFIED CUSTOMER
Bryan is excellent!
Great attitude and a good spirit!
Overall a good person, then a good advisor.
3/6/2020
Cheyenne W. VERIFIED CUSTOMER
Jose your amazing
3/6/2020
Peter F. VERIFIED CUSTOMER
Excellent and thorough
3/6/2020
MIRANDA S. VERIFIED CUSTOMER
George D Chacko was wonderful! Very pleasant. Very accommodating. Will ask for him the the future.
3/6/2020
John . VERIFIED CUSTOMER
Will comment if contacted by manufacturer. Jessie did his usual great job.